Samsung owners in Salisbury usually want two things from a repair company: experience with the brand and quick access to parts. The Salisbury list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Salisbury
Our data shows 40 appliance repair companies inside a 30-mile radius of Salisbury. 8 of them are based in Salisbury itself, and the rest are spread across Concord (10), Mooresville (7), and Lexington (3). No company within 90 miles of Salisbury mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Silveroak Appliance Works, about 1.1 miles away. Rated companies nearby average 4.8 stars across 29 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Companies within 30 miles | 60 |
|---|---|
| Refrigerator repair in their categories | 16 |
| Open on Saturdays (per listing) | 41 |
| Name refrigeration work in their listing | 17 |
| Distance to the three closest (mi) | 1.1, 1.1, 1.1 |
| With 4.5+ stars and at least 10 reviews | 13 |
First up for Salisbury: A1 Appliance Repair, LLC (17.7 miles away, based in Concord, 4.9 stars from 90 reviews, lists Saturday hours); Sears Appliance Repair (1.6 miles away, 4.4 stars from 77 reviews, lists Saturday hours); Davie Major Appliance Repair (16.2 miles away, based in Mocksville, 4.9 stars from 188 reviews); Quick Reliable Appliance Repair of Mooresville, NC (23.7 miles away, based in Mooresville, 4.7 stars from 92 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include French door refrigerator (bottom freezer), top-freezer refrigerator, bottom-freezer refrigerator, and convertible upright freezer.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Clicking, buzzing or a loud fan
- Freezer is too cold and freezing everything solid
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Salisbury and freezer repair in Salisbury.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
Local Notes for Salisbury
Most ice maker calls in Salisbury come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Salisbury
- Can you get the ice maker assembly or valve for my model quickly?
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Salisbury, NC
Can the same technician fix my Samsung chest or upright freezer?
How do I reset my ice maker?
Why is my ice maker making tiny cubes?
Related Repair Pages for Salisbury
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.