Most Samsung ice maker and freezer repairs in Statesville involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Statesville, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Statesville
We found 40 appliance repair companies within 30 miles of Statesville. 2 list an address in Statesville, and other nearby bases include Salisbury (8), Mooresville (7), and Huntersville (6). The farthest listed company is about 28 miles out. Nearest on the list: Sears Appliance Repair, around 0.7 miles out. No company within 90 miles of Statesville mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 31 rated companies in range average 4.8 stars.
Companies are shown by relevance and distance from Statesville. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 0.7, 1.0, 5.0 |
|---|---|
| Mention refrigerators, freezers or ice makers | 17 |
| Companies within 30 miles | 47 |
| Refrigerator repair in their categories | 16 |
| Listing Saturday hours | 34 |
| Rated 4.5 stars or higher (10+ reviews) | 14 |
First up for Statesville: Sears Appliance Repair (0.7 miles away, 4.4 stars from 195 reviews, lists Saturday hours); LKN Appliance Repair Statesville (1.0 miles away, 4.9 stars from 12 reviews, lists Saturday hours); Quick Reliable Appliance Repair of Mooresville, NC (13.5 miles away, based in Mooresville, 4.7 stars from 92 reviews, lists Saturday hours); Davie Major Appliance Repair (18.4 miles away, based in Mocksville, 4.9 stars from 188 reviews).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells French door refrigerator (bottom freezer), 4-Door Flex refrigerator, convertible upright freezer, and top-freezer refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Water dispenser works but the ice maker does not
- Small, hollow or misshapen cubes
- Ice tastes or smells off
What Gets Fixed on a Statesville Freezer Call
More local options for any brand: ice maker repair in Statesville and freezer repair in Statesville.
Keeping a Samsung Ice Maker and Freezer Running
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Local Notes for Statesville
Most ice maker calls in Statesville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Hiring a Repair Company in Statesville
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Statesville, NC
Do you repair Samsung standalone freezers too?
What should I do about a Samsung error code?
Why is my ice maker making tiny cubes?
Related Repair Pages for Statesville
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.