Samsung owners in Franklin usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Franklin, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Franklin NC
Within 60 miles of Franklin there are 40 appliance repair companies in our data. 4 of them are based in Franklin itself, and the rest are spread across Seneca (4), Waynesville (3), and Brevard (3). No company within 90 miles of Franklin mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Sears Appliance Repair, around 1.4 miles out. Rated companies nearby average 4.4 stars across 40 businesses. Because the nearest shops are farther out, ask each company whether Franklin is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention refrigerators, freezers or ice makers | 18 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 31 |
| Companies within 60 miles | 60 |
| Open on Saturdays (per listing) | 32 |
| Three nearest companies, miles away | 1.4, 3.1, 4.5 |
| Listed as refrigerator repair | 13 |
Closest matches for Franklin: Sears Appliance Repair (1.4 miles away, 4.6 stars from 30 reviews, lists Saturday hours); Sears Appliance Repair (31.5 miles away, based in Waynesville, 4.6 stars from 182 reviews, lists Saturday hours); Peavy's Appliance Services (7.3 miles away, 4.9 stars from 54 reviews, lists Saturday hours); Sears Appliance Repair (36.8 miles away, based in Brevard, 4.5 stars from 45 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way. Freezer styles include French door refrigerator (bottom freezer), convertible upright freezer, 4-Door Flex refrigerator, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Water pooling under or inside the freezer
- Chest freezer exterior feels hot to the touch for a long time
What Gets Fixed on a Franklin Freezer Call
More local options for any brand: ice maker repair in Franklin and freezer repair in Franklin.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
Freezer and Ice Maker Notes for Franklin, NC
Most ice maker calls in Franklin come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Franklin
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Is your company licensed where my state requires it, and insured?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Franklin, NC
Why are my ice cubes small or hollow?
What should I do about a Samsung error code?
Is this Samsung customer service?
How do I find a technician who knows Samsung ice makers?
Related Repair Pages for Franklin
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Franklin technician bring the right parts.