A freezer that quietly stops freezing costs more than the repair once the food inside is lost, so speed matters more here than with most appliances. We pull these listings from public business data, remove closed businesses, parts stores and unrelated trades, and put companies that mention freezers and refrigeration at the top.
Freezer Repair Companies Near Franklin
Within 60 miles of Franklin there are 40 appliance repair companies in our data. 4 list an address in Franklin, and other nearby bases include Seneca (4), Waynesville (3), and Brevard (3). Distances run up to about 52 miles. Of those, 13 mention freezer or refrigeration work by name. Nearest on the list: Sears Appliance Repair, around 1.4 miles out. Across 40 rated companies, the average public rating is 4.4 stars. Because the nearest shops are farther out, ask each company whether Franklin is inside its regular service area.
Companies are shown by relevance and distance from Franklin. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention refrigerators, freezers or ice makers | 18 |
|---|---|
| Open on Saturdays (per listing) | 32 |
| With 4.5+ stars and at least 10 reviews | 31 |
| Repair companies inside 60 miles | 60 |
| Distance to the three closest (mi) | 1.4, 3.1, 4.5 |
| Refrigerator repair in their categories | 13 |
First up for Franklin: Sears Appliance Repair (1.4 miles away, 4.6 stars from 30 reviews, lists Saturday hours); Sears Appliance Repair (36.8 miles away, based in Brevard, 4.5 stars from 45 reviews, lists Saturday hours); Sears Appliance Repair (31.5 miles away, based in Waynesville, 4.6 stars from 182 reviews, lists Saturday hours); Haywood Appliance - Clyde Showroom (35.7 miles away, based in Clyde, 4.7 stars from 125 reviews).
Signs Your Freezer Needs a Technician
- An error code or temperature alarm
- Compressor hums but will not start
- Heavy frost on the back wall or around the door
- Freezer runs constantly but stays warm
Protecting the Food While You Wait
Keep the door closed. Every opening lets cold air out. Put an appliance thermometer inside so you know the real temperature, and move food to another freezer or a cooler with ice if the repair will take longer than the freezer can hold.
An appliance thermometer is the most reliable way to know the temperature; keep one at the front of both the refrigerator and the freezer and check them at least weekly. Source: FDA - Are You Storing Food Safely?
Thawed food can be safely refrozen if it still has ice crystals or is at 40°F or below. Source: FoodSafety.gov - Three Ways to Keep Food Safe When You Lose Power
The Usual Freezer Culprits in Franklin
What Gets Fixed on a Franklin Freezer Call
Troubleshooting first? Start with samsung freezer not working or not freezing or repair or replace a freezer or ice maker?.
Who Should Handle Refrigerant
Intentionally venting refrigerant while maintaining, servicing, repairing or disposing of refrigeration equipment is prohibited; only limited releases, such as de minimis amounts during good-faith recovery, are allowed. Source: U.S. EPA - Stationary Refrigeration: Prohibition on Venting Refrigerants
Unplug the appliance or disconnect power before installing an ice maker, connecting a water line, or cleaning the cabinet. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
What Freezer Repair Costs in Franklin
A freezer repair is usually a fan, a defrost part, a control or a gasket plus labor. Reference ranges from published cost guides:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the freezer repair cost guide and when to repair or replace.
Local Notes for Franklin
Most freezer calls in Franklin come down to the same handful of parts: the defrost system, a fan, the temperature control, the door gasket and dirty condenser coils.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Franklin
- What should I do with the food while I wait for the repair?
- Is your company licensed where my state requires it, and insured?
- Will you check the defrost system, fans and controls before looking at the sealed system?
Freezer Repair FAQs: Franklin, NC
Why does my garage freezer stop freezing in winter?
Is the helpline a manufacturer?
What causes heavy frost buildup?
Why is my freezer warm but the motor is running?
Ice Maker and Freezer Repair by Brand in Franklin
Freezer Repair in Nearby Cities
Write down the model and serial number from the label (inside the door frame, on a side wall or at the back of a chest freezer) and note any code on the display. It saves a Franklin technician a trip for parts.