A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Erwin NC
40 repair companies serve Erwin from within 30 miles. Other nearby bases include Fayetteville (13), Fuquay-Varina (4), and Dunn (2). The farthest listed company is about 30 miles out. Nearest on the list: Sears Appliance Repair, around 3.1 miles out. 1 of them mentions Samsung in their listing or website. Rated companies nearby average 4.2 stars across 39 businesses.
Companies are shown by relevance and distance from Erwin. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 26 |
|---|---|
| Listed as refrigerator repair | 8 |
| Three nearest companies, miles away | 3.1, 3.6, 8.2 |
| Repair companies inside 30 miles | 40 |
| Rated 4.5 stars or higher (10+ reviews) | 17 |
| Mention Samsung | 1 |
| Name refrigeration work in their listing | 8 |
At the top of the Erwin list: Sears Appliance Repair (3.1 miles away, based in Dunn, 4.6 stars from 128 reviews, lists Saturday hours); One Source Appliance Repair (20.7 miles away, based in Holly Springs, 4.7 stars from 239 reviews); Sears Appliance Repair (23.7 miles away, based in Fayetteville, 4.5 stars from 589 reviews, lists Saturday hours); Mr. Appliance of Sanford (22.6 miles away, based in Broadway, 4.6 stars from 142 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. Freezer styles include bottom-freezer refrigerator, convertible upright freezer, French door refrigerator (bottom freezer), and 4-Door Flex refrigerator.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice maker clicks or hums but does not fill
- Small, hollow or misshapen cubes
- Ice tastes or smells off
Inside a Freezer Repair Visit
Compare with technicians who work on every brand: ice maker repair in Erwin and freezer repair in Erwin.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Erwin, NC
Most ice maker calls in Erwin come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Hiring a Repair Company in Erwin
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Erwin, NC
Why is there so much frost in my freezer?
Why is my Samsung refrigerator showing a code?
Should I repair or replace my Samsung refrigerator?
More Freezer and Ice Maker Repair in Erwin, NC
Samsung Ice Maker & Freezer Repair Near Erwin
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.