Most Samsung ice maker and freezer repairs in Sault Ste. Marie involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Sault Ste. Marie, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Sault Ste. Marie
Within 109 miles of Sault Ste. Marie there are 6 appliance repair companies in our data. 1 list an address in Sault Ste. Marie, and other nearby bases include Alanson (1), Petoskey (1), and Posen (1). No company within 90 miles of Sault Ste. Marie mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Superior Service, about 1.8 miles away. Rated companies nearby average 4.5 stars across 6 businesses. Because the nearest shops are farther out, ask each company whether Sault Ste. Marie is inside its regular service area.
Companies are shown by relevance and distance from Sault Ste. Marie. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 4 |
|---|---|
| Name refrigeration work in their listing | 5 |
| Companies within 109 miles | 6 |
| Open on Saturdays (per listing) | 3 |
| With 4.5+ stars and at least 10 reviews | 3 |
| Three nearest companies, miles away | 1.8, 76.3, 79.2 |
First up for Sault Ste. Marie: Superior Service (1.8 miles away, 4.2 stars from 35 reviews); Tri-Lakes Appliance Repair, Inc. (76.3 miles away, based in Alanson, 5.0 stars from 570 reviews); Sears Appliance Repair (79.2 miles away, based in Petoskey, 4.4 stars from 34 reviews, lists Saturday hours); Sears Appliance Repair (108.6 miles away, based in Alpena, 4.8 stars from 11 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker. On the freezer side, Samsung sells 4-Door Flex refrigerator, convertible upright freezer, top-freezer refrigerator, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Sault Ste. Marie and freezer repair in Sault Ste. Marie.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
Around Sault Ste. Marie
Most ice maker calls in Sault Ste. Marie come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Michigan's licensing lists no separate appliance repair license; gas, heating and refrigeration service work is licensed by work classification under the state mechanical contractor license. Source: LARA: Mechanical Examination, Licensing/Registration & Application Information
In Michigan, you can check a license with the LARA Find / Verify a BCC Licensed Professional or Business or report a problem to the Michigan Department of Attorney General, Consumer Protection.
Questions to Ask a Sault Ste. Marie Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Sault Ste. Marie, MI
Is this Samsung customer service?
Which Sault Ste. Marie technicians work on Samsung?
Can the same technician fix my Samsung chest or upright freezer?
Should I repair or replace my Samsung refrigerator?
Other Refrigeration Repair in Sault Ste. Marie
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.