A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Cadillac, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Cadillac
We found 22 appliance repair companies within 60 miles of Cadillac. The rest are spread across Traverse City (3), Houghton Lake (2), and Grayling (2). Distances run up to about 58 miles. Lewis Appliance Service is the nearest, roughly 11.9 miles from Cadillac. 1 of them mentions Samsung in their listing or website. Rated companies nearby average 4.4 stars across 22 businesses. Because the nearest shops are farther out, ask each company whether Cadillac is inside its regular service area.
Companies are shown by relevance and distance from Cadillac. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Repair companies inside 60 miles | 22 |
|---|---|
| Refrigerator repair in their categories | 4 |
| Mention Samsung | 1 |
| Name refrigeration work in their listing | 6 |
| Three nearest companies, miles away | 11.9, 13.4, 26.6 |
| Listing Saturday hours | 11 |
| With 4.5+ stars and at least 10 reviews | 12 |
First up for Cadillac: MI Appliance Repair (45.0 miles away, based in Grayling, 4.9 stars from 77 reviews, lists Saturday hours); Sears Appliance Repair (44.6 miles away, based in Grayling, 4.7 stars from 46 reviews, lists Saturday hours); Lewis Appliance Service (11.9 miles away, based in Lake City, 4.7 stars from 28 reviews, lists Saturday hours); Sears Appliance Repair (56.6 miles away, based in Mt Pleasant, 4.7 stars from 98 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include 4-Door Flex refrigerator, top-freezer refrigerator, convertible upright freezer, and French door refrigerator (bottom freezer).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Heavy frost on the back wall or around the door
- Door or lid does not seal or pops back open
What Gets Fixed on a Cadillac Freezer Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Cadillac and freezer repair in Cadillac.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
What Cadillac Owners Should Know
Most ice maker calls in Cadillac come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Michigan's licensing lists no separate appliance repair license; gas, heating and refrigeration service work is licensed by work classification under the state mechanical contractor license. Source: LARA: Mechanical Examination, Licensing/Registration & Application Information
In Michigan, you can check a license with the LARA Find / Verify a BCC Licensed Professional or Business or report a problem to the Michigan Department of Attorney General, Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Cadillac
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Cadillac, MI
Should I repair or replace my Samsung refrigerator?
Why is my Samsung refrigerator showing a code?
Is there a reset button on my ice maker?
What causes heavy frost buildup?
Related Repair Pages for Cadillac
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Cadillac technician bring the right parts.