If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Alpena list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Alpena MI
Within 65 miles of Alpena there are 6 appliance repair companies in our data. 1 of them are based in Alpena itself, and other nearby bases include Posen (1), East Tawas (1), and Tawas City (1). Distances run up to about 64 miles. Sears Appliance Repair is the nearest, roughly 2.2 miles from Alpena. No company within 90 miles of Alpena mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 6 rated companies in range average 4.4 stars. Because the nearest shops are farther out, ask each company whether Alpena is inside its regular service area.
Companies are shown by relevance and distance from Alpena. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 3 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 4 |
| Distance to the three closest (mi) | 2.2, 12.0, 51.4 |
| Appliance repair companies in range (65 mi) | 6 |
| Refrigerator repair in their categories | 2 |
| Mention refrigerators, freezers or ice makers | 3 |
The leading options for Alpena are Sears Appliance Repair (2.2 miles away, 4.8 stars from 11 reviews, lists Saturday hours); J R's Appliance Repair & Heating (12.0 miles away, based in Posen, 4.6 stars from 20 reviews); Armstrong Repair, LLC Major Appliance Repair (51.4 miles away, based in East Tawas, 4.6 stars from 40 reviews, lists Saturday hours); Advanced Appliance & Refrigeration. (60.5 miles away, based in Gaylord, 3.7 stars from 14 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Door or lid does not seal or pops back open
- Freezer runs constantly but stays warm
How a Freezer Service Call Usually Goes in Alpena
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Alpena and freezer repair in Alpena.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
- Whether the water dispenser still works
What Alpena Owners Should Know
Most ice maker calls in Alpena come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Michigan's licensing lists no separate appliance repair license; gas, heating and refrigeration service work is licensed by work classification under the state mechanical contractor license. Source: LARA: Mechanical Examination, Licensing/Registration & Application Information
In Michigan, you can check a license with the LARA Find / Verify a BCC Licensed Professional or Business or report a problem to the Michigan Department of Attorney General, Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Alpena
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Alpena, MI
Why is my Samsung refrigerator showing a code?
Do you work for Samsung?
Which Alpena technicians work on Samsung?
Is my Samsung ice maker worth repairing?
More Freezer and Ice Maker Repair in Alpena, MI
Samsung Ice Maker & Freezer Repair Near Alpena
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Alpena technician whether to look at water supply, cold air or the Samsung ice maker itself.