A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Northbrook, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Northbrook
Our data shows 40 appliance repair companies inside a 30-mile radius of Northbrook. 4 list an address in Northbrook, and the rest are spread across Wheeling (8), Glenview (7), and Highland Park (5). The closest is G E Appliance Services, about 0.3 miles away. No company within 30 miles of Northbrook names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Rated companies nearby average 4.4 stars across 36 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Name refrigeration work in their listing | 21 |
|---|---|
| Three nearest companies, miles away | 0.3, 1.7, 1.7 |
| Refrigerator repair in their categories | 21 |
| Appliance repair companies in range (30 mi) | 60 |
| Open on Saturdays (per listing) | 49 |
| With 4.5+ stars and at least 10 reviews | 27 |
At the top of the Northbrook list: Red Apple Appliance Repair East New York (13.5 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Astera Heating, Cooling and Appliance repair (3.3 miles away, based in Prospect Heights, 4.9 stars from 1,298 reviews, lists Saturday hours); UltraFix Appliance Repair (3.8 miles away, based in Glenview, 4.8 stars from 855 reviews, lists Saturday hours); Ali Appliance Repair (5.6 miles away, based in Des Plaines, 5.0 stars from 252 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker. On the freezer side, Samsung sells French door refrigerator (bottom freezer), 4-Door Flex refrigerator, side-by-side refrigerator, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Ice maker clicks or hums but does not fill
- Ice clumping in the bucket
- Small, hollow or misshapen cubes
What Gets Fixed on a Northbrook Ice Maker Call
More local options for any brand: ice maker repair in Northbrook and freezer repair in Northbrook.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
What Northbrook Owners Should Know
Most ice maker calls in Northbrook come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Northbrook Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Northbrook, IL
Do you work for Samsung?
Do you repair Samsung standalone freezers too?
Why is there so much frost in my freezer?
What should I do about a Samsung error code?
Related Repair Pages for Northbrook
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.