Most Samsung ice maker and freezer repairs in Highwood involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Highwood, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Highwood
40 repair companies serve Highwood from within 30 miles. 1 of them are based in Highwood itself, and other nearby bases include Wheeling (6), Highland Park (5), and Deerfield (4). None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Nearest on the list: Local Appliance Repair Service Highwood, around 0.4 miles out. Across 36 rated companies, the average public rating is 4.8 stars.
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| Listed as refrigerator repair | 20 |
|---|---|
| Distance to the three closest (mi) | 0.4, 1.5, 1.5 |
| Rated 4.5 stars or higher (10+ reviews) | 26 |
| Companies within 30 miles | 60 |
| Mention refrigerators, freezers or ice makers | 20 |
| Listing Saturday hours | 49 |
First up for Highwood: Red Apple Appliance Repair East New York (18.3 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Astera Heating, Cooling and Appliance repair (8.1 miles away, based in Prospect Heights, 4.9 stars from 1,298 reviews, lists Saturday hours); AMZ Appliance Repair (8.1 miles away, based in Buffalo Grove, 4.8 stars from 1,072 reviews, lists Saturday hours); UltraFix Appliance Repair (8.6 miles away, based in Glenview, 4.8 stars from 855 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way. Freezer styles include bottom-freezer refrigerator, top-freezer refrigerator, 4-Door Flex refrigerator, and side-by-side refrigerator.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Heavy frost on the back wall or around the door
- Door or lid does not seal or pops back open
What Gets Fixed on a Highwood Ice Maker Call
More local options for any brand: ice maker repair in Highwood and freezer repair in Highwood.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
Around Highwood
Most ice maker calls in Highwood come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Highwood Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Highwood, IL
Is there a reset button on my ice maker?
Should I repair or replace my Samsung refrigerator?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Highwood
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Highwood technician bring the right parts.