Samsung owners in Mount Prospect usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Mount Prospect
Our data shows 40 appliance repair companies inside a 30-mile radius of Mount Prospect. Other nearby bases include Des Plaines (10), Arlington Heights (10), and Mt Prospect (4). No company within 30 miles of Mount Prospect names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. The closest is Mt Prospect Appliance Repair, about 0.6 miles away. The 39 rated companies in range average 4.5 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 25 |
|---|---|
| Refrigerator repair in their categories | 22 |
| Mention refrigerators, freezers or ice makers | 22 |
| Listing Saturday hours | 49 |
| Repair companies inside 30 miles | 60 |
| Distance to the three closest (mi) | 0.6, 0.9, 2.0 |
The leading options for Mount Prospect are Red Apple Appliance Repair East New York (13.0 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Unique Repair Services, Inc. (3.2 miles away, based in Des Plaines, 4.7 stars from 4,854 reviews); Astera Heating, Cooling and Appliance repair (3.7 miles away, based in Prospect Heights, 4.9 stars from 1,298 reviews, lists Saturday hours); Ali Appliance Repair (4.5 miles away, based in Des Plaines, 5.0 stars from 252 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker. On the freezer side, Samsung sells side-by-side refrigerator, 4-Door Flex refrigerator, French door refrigerator (bottom freezer), and bottom-freezer refrigerator.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- An ice maker light or error code on the display
- Ice tastes or smells off
- Ice clumping in the bucket
How a Freezer Service Call Usually Goes in Mount Prospect
More local options for any brand: ice maker repair in Mount Prospect and freezer repair in Mount Prospect.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
Around Mount Prospect
Most ice maker calls in Mount Prospect come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Repair Company in Mount Prospect
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Mount Prospect, IL
Is there a reset button on my ice maker?
What should I do about a Samsung error code?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Mount Prospect
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Mount Prospect technician bring the right parts.