If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Elk Grove Village, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Elk Grove Village
Our data shows 40 appliance repair companies inside a 30-mile radius of Elk Grove Village. 4 of them are based in Elk Grove Village itself, and other nearby bases include Schaumburg (8), Des Plaines (7), and Arlington Heights (5). Nearest on the list: E G V Appliances, around 1.3 miles out. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Across 38 rated companies, the average public rating is 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listed as refrigerator repair | 17 |
|---|---|
| Three nearest companies, miles away | 1.3, 1.7, 1.8 |
| Repair companies inside 30 miles | 60 |
| Listing Saturday hours | 48 |
| Name refrigeration work in their listing | 17 |
| Rated 4.5 stars or higher (10+ reviews) | 23 |
Closest matches for Elk Grove Village: Red Apple Appliance Repair East New York (13.6 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Unique Repair Services, Inc. (4.0 miles away, based in Des Plaines, 4.7 stars from 4,854 reviews); Licotech Appliance Repair (2.9 miles away, 4.9 stars from 76 reviews, lists Saturday hours); Aslan Appliance Repair (3.7 miles away, based in Roselle, 4.9 stars from 844 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. Freezer styles include bottom-freezer refrigerator, convertible upright freezer, top-freezer refrigerator, and French door refrigerator (bottom freezer).
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Small, hollow or misshapen cubes
- Ice clumping in the bucket
- Water leaking from the ice maker or dispenser
What Gets Fixed on a Elk Grove Village Ice Maker Call
More local options for any brand: ice maker repair in Elk Grove Village and freezer repair in Elk Grove Village.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Elk Grove Village, IL
Most ice maker calls in Elk Grove Village come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Elk Grove Village Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Elk Grove Village, IL
How do I find a technician who knows Samsung ice makers?
What causes heavy frost buildup?
Why is my ice maker making tiny cubes?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Elk Grove Village
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.