If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Glen Ellyn list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Glen Ellyn
40 repair companies serve Glen Ellyn from within 30 miles. 2 list an address in Glen Ellyn, and other nearby bases include Wheaton (5), Lombard (4), and Glendale Heights (4). The farthest listed company is about 7 miles out. Premier Glen Ellyn Appliance Repair is the nearest, roughly 0.5 miles from Glen Ellyn. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Across 32 rated companies, the average public rating is 4.6 stars.
Companies are shown by relevance and distance from Glen Ellyn. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 34 |
|---|---|
| Refrigerator repair in their categories | 7 |
| Appliance repair companies in range (30 mi) | 60 |
| With 4.5+ stars and at least 10 reviews | 14 |
| Mention refrigerators, freezers or ice makers | 8 |
| Three nearest companies, miles away | 0.5, 0.6, 1.3 |
At the top of the Glen Ellyn list: Red Apple Appliance Repair East New York (17.5 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); A+ Appliance Repair and Maintenance (4.3 miles away, based in Glendale Heights, 4.7 stars from 173 reviews, lists Saturday hours); Appliance Repair Stars (3.4 miles away, based in Lombard, 4.9 stars from 146 reviews, lists Saturday hours); Sears Appliance Repair (5.7 miles away, based in Oak Brook, 4.6 stars from 315 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. Freezer styles include convertible upright freezer, French door refrigerator (bottom freezer), 4-Door Flex refrigerator, and top-freezer refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice will not dispense even though the bucket is full
- Ice maker or ice compartment frozen over
- Ice maker clicks or hums but does not fill
What a Freezer Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Glen Ellyn and freezer repair in Glen Ellyn.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Local Notes for Glen Ellyn
Most ice maker calls in Glen Ellyn come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Glen Ellyn
- Can you get the ice maker assembly or valve for my model quickly?
- Do you also repair the water dispenser and supply line?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Glen Ellyn, IL
Can the same technician fix my Samsung chest or upright freezer?
Do you work for Samsung?
Why is my Samsung refrigerator showing a code?
More Freezer and Ice Maker Repair in Glen Ellyn, IL
Samsung Ice Maker & Freezer Repair Near Glen Ellyn
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.