If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Carol Stream list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Carol Stream
40 repair companies serve Carol Stream from within 30 miles. 5 list an address in Carol Stream, and the rest are spread across Wheaton (5), Glendale Heights (4), and Addison (4). The farthest listed company is about 7 miles out. No company within 30 miles of Carol Stream names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Nearest on the list: Lincoln Park Appliance Repair, around 0.5 miles out. The 32 rated companies in range average 4.5 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Refrigerator repair in their categories | 9 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 13 |
| Name refrigeration work in their listing | 11 |
| Open on Saturdays (per listing) | 34 |
| Distance to the three closest (mi) | 0.5, 0.9, 1.7 |
| Appliance repair companies in range (30 mi) | 60 |
| Mention freezers | 1 |
The leading options for Carol Stream are Red Apple Appliance Repair East New York (20.2 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Aslan Appliance Repair (6.1 miles away, based in Roselle, 4.9 stars from 844 reviews, lists Saturday hours); A-Advent Appliance (7.0 miles away, based in Schaumburg, 4.9 stars from 186 reviews, lists Saturday hours); A+ Appliance Repair and Maintenance (2.8 miles away, based in Glendale Heights, 4.7 stars from 173 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Small, hollow or misshapen cubes
- Ice clumping in the bucket
- Water leaking from the ice maker or dispenser
How a Freezer Service Call Usually Goes in Carol Stream
Compare with technicians who work on every brand: ice maker repair in Carol Stream and freezer repair in Carol Stream.
Keeping a Samsung Ice Maker and Freezer Running
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- When the water filter was last changed
Local Notes for Carol Stream
Most ice maker calls in Carol Stream come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Repair Company in Carol Stream
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Carol Stream, IL
What should I do about a Samsung error code?
Why is my ice maker making tiny cubes?
Do you work for Samsung?
Related Repair Pages for Carol Stream
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Carol Stream technician whether to look at water supply, cold air or the Samsung ice maker itself.