A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Edwardsville list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Edwardsville
We found 40 appliance repair companies within 30 miles of Edwardsville. 3 list an address in Edwardsville, and other nearby bases include St. Louis (11), Alton (4), and Fairview Heights (3). None of the repair companies near Edwardsville name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Hoffmann Brothers, about 0.7 miles away. Rated companies nearby average 4.1 stars across 28 businesses.
Companies are shown by relevance and distance from Edwardsville. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention refrigerators, freezers or ice makers | 12 |
|---|---|
| Listed as refrigerator repair | 11 |
| Three nearest companies, miles away | 0.7, 2.0, 2.0 |
| Repair companies inside 30 miles | 60 |
| Listing Saturday hours | 41 |
| Rated 4.5 stars or higher (10+ reviews) | 12 |
At the top of the Edwardsville list: Mr. Appliance of Mid America (14.6 miles away, based in Fairview Heights, 4.8 stars from 1,246 reviews, lists Saturday hours); Hoffmann Brothers (0.7 miles away, 4.9 stars from 5,567 reviews, lists Saturday hours); Mark's Appliance (2.0 miles away, 4.9 stars from 1,610 reviews, lists Saturday hours); Affordable Services (8.0 miles away, based in Bethalto, 4.4 stars from 86 reviews).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice tastes or smells off
- An ice maker light or error code on the display
- No ice at all, or only a few cubes a day
What Gets Fixed on a Edwardsville Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Edwardsville and freezer repair in Edwardsville.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
Local Notes for Edwardsville
Most ice maker calls in Edwardsville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Edwardsville
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Edwardsville, IL
Which Edwardsville technicians work on Samsung?
Why are my ice cubes small or hollow?
How do I reset my ice maker?
Why is there so much frost in my freezer?
Other Refrigeration Repair in Edwardsville
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Edwardsville technician bring the right parts.