Most Samsung ice maker and freezer repairs in East Alton involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving East Alton, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Independent Samsung Ice Maker Technicians, East Alton IL
Within 30 miles of East Alton there are 40 appliance repair companies in our data. The rest are spread across St. Louis (14), Alton (4), and Edwardsville (3). No company within 90 miles of East Alton mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Miller Kitchen Appliance Care, about 2.5 miles away. Rated companies nearby average 4.1 stars across 28 businesses.
Companies are shown by relevance and distance from East Alton. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 2.5, 2.9, 3.7 |
|---|---|
| Listed as refrigerator repair | 13 |
| Companies within 30 miles | 60 |
| Name refrigeration work in their listing | 14 |
| Rated 4.5 stars or higher (10+ reviews) | 16 |
| Listing Saturday hours | 44 |
At the top of the East Alton list: All American Appliance and HVAC Services (19.1 miles away, based in St. Louis, 4.7 stars from 2,771 reviews, lists Saturday hours); Affordable Services (3.8 miles away, based in Bethalto, 4.4 stars from 86 reviews); Sears Appliance Repair (17.7 miles away, based in Hazelwood, 4.4 stars from 302 reviews, lists Saturday hours); Alton Refrigeration & Home Furnishings (2.9 miles away, based in Alton, 4.7 stars from 151 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- No ice at all, or only a few cubes a day
- Water dispenser works but the ice maker does not
- Ice maker or ice compartment frozen over
How a Freezer Service Call Usually Goes in East Alton
Compare with technicians who work on every brand: ice maker repair in East Alton and freezer repair in East Alton.
Keeping a Samsung Ice Maker and Freezer Running
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
- Any light, code or message on the display
Local Notes for East Alton
Most ice maker calls in East Alton come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
How to Choose a Freezer and Ice Maker Technician Near East Alton
- Can you get the ice maker assembly or valve for my model quickly?
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: East Alton, IL
What should I do about a Samsung error code?
Is this Samsung customer service?
Is there a reset button on my ice maker?
More Freezer and Ice Maker Repair in East Alton, IL
Samsung Ice Maker & Freezer Repair Near East Alton
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.