Most Samsung ice maker and freezer repairs in Cary involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Cary
We found 40 appliance repair companies within 30 miles of Cary. 2 list an address in Cary, and other nearby bases include Elgin (7), Lake in the Hills (6), and Crystal Lake (3). Distances run up to about 12 miles. The closest is Appliance Marshall Repair, about 0.2 miles away. No company within 30 miles of Cary names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Rated companies nearby average 4.8 stars across 37 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Refrigerator repair in their categories | 11 |
|---|---|
| Listing Saturday hours | 42 |
| Mention freezers | 1 |
| Repair companies inside 30 miles | 60 |
| Rated 4.5 stars or higher (10+ reviews) | 22 |
| Mention refrigerators, freezers or ice makers | 13 |
| Three nearest companies, miles away | 0.2, 0.4, 3.2 |
The leading options for Cary are Red Apple Appliance Repair East New York (31.9 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Sears Appliance Repair (3.9 miles away, based in Crystal Lake, 4.4 stars from 252 reviews, lists Saturday hours); JT Services Inc - Expert Appliance & HVAC Repair (9.5 miles away, based in Lake Zurich, 5.0 stars from 857 reviews, lists Saturday hours); SMD Brothers Appliance Repair & Services (11.2 miles away, based in Elgin, 5.0 stars from 47 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. Freezer styles include bottom-freezer refrigerator, side-by-side refrigerator, convertible upright freezer, and French door refrigerator (bottom freezer).
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Ice tastes or smells off
- Water dispenser works but the ice maker does not
What Gets Fixed on a Cary Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Cary and freezer repair in Cary.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
Local Notes for Cary
Most ice maker calls in Cary come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
How to Choose a Freezer and Ice Maker Technician Near Cary
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Cary, IL
What causes heavy frost buildup?
What should I do about a Samsung error code?
Do you repair Samsung standalone freezers too?
How do I find a technician who knows Samsung ice makers?
More Freezer and Ice Maker Repair in Cary, IL
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Cary technician whether to look at water supply, cold air or the Samsung ice maker itself.