A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Lake Zurich, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Lake Zurich
We found 40 appliance repair companies within 30 miles of Lake Zurich. 3 of them are based in Lake Zurich itself, and other nearby bases include Buffalo Grove (8), Arlington Heights (8), and Vernon Hills (4). Distances run up to about 9 miles. No company within 30 miles of Lake Zurich names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Nexus Lake Zurich Appliance Repair Co is the nearest, roughly 0.9 miles from Lake Zurich. Rated companies nearby average 4.8 stars across 36 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 25 |
|---|---|
| Appliance repair companies in range (30 mi) | 60 |
| Name freezer work | 1 |
| Mention refrigerators, freezers or ice makers | 19 |
| Open on Saturdays (per listing) | 45 |
| Distance to the three closest (mi) | 0.9, 1.1, 1.2 |
| Refrigerator repair in their categories | 18 |
The leading options for Lake Zurich are Red Apple Appliance Repair East New York (24.7 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); AMZ Appliance Repair (6.7 miles away, based in Buffalo Grove, 4.8 stars from 1,072 reviews, lists Saturday hours); JT Services Inc - Expert Appliance & HVAC Repair (1.1 miles away, 5.0 stars from 857 reviews, lists Saturday hours); A Absolute Appliance Repair (7.0 miles away, based in Mundelein, 4.9 stars from 480 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. Freezer styles include top-freezer refrigerator, side-by-side refrigerator, convertible upright freezer, and French door refrigerator (bottom freezer).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Door or lid does not seal or pops back open
- Compressor hums but will not start
- Heavy frost on the back wall or around the door
How a Freezer Service Call Usually Goes in Lake Zurich
Compare with technicians who work on every brand: ice maker repair in Lake Zurich and freezer repair in Lake Zurich.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
What Lake Zurich Owners Should Know
Most ice maker calls in Lake Zurich come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Lake Zurich
- Is your company licensed where my state requires it, and insured?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Lake Zurich, IL
How do I find a technician who knows Samsung ice makers?
How do I reset my ice maker?
Is this Samsung customer service?
More Freezer and Ice Maker Repair in Lake Zurich, IL
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.