A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Charles City
We found 19 appliance repair companies within 60 miles of Charles City. 3 list an address in Charles City, and other nearby bases include Waterloo (4), Stewartville (3), and Cedar Falls (2). Distances run up to about 58 miles. None of the repair companies near Charles City name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is T-J Service Inc., about 0.3 miles away. Across 19 rated companies, the average public rating is 4.6 stars. Charles City is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 0.3, 0.6, 0.9 |
|---|---|
| Companies within 60 miles | 19 |
| Listing Saturday hours | 10 |
| With 4.5+ stars and at least 10 reviews | 7 |
| Listed as refrigerator repair | 6 |
| Name refrigeration work in their listing | 6 |
At the top of the Charles City list: Sears Appliance Repair (0.9 miles away, 4.7 stars from 45 reviews, lists Saturday hours); Appliance Plus (0.6 miles away, 4.9 stars from 67 reviews, lists Saturday hours); Sears Appliance Repair (45.3 miles away, based in Waterloo, 4.7 stars from 86 reviews, lists Saturday hours); T-J Service Inc. (0.3 miles away, 4.4 stars from 43 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Ice maker or ice compartment frozen over
- Water leaking from the ice maker or dispenser
- An ice maker light or error code on the display
What Gets Fixed on a Charles City Ice Maker Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Charles City and freezer repair in Charles City.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
Local Notes for Charles City
Most ice maker calls in Charles City come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Iowa does not issue a general appliance repair technician license; the Plumbing and Mechanical Systems Board licenses plumbing, HVAC, refrigeration and hydronic work, and state law carves out a special restricted license only for utility employees who repair appliances. Source: Iowa Code Chapter 105, Plumbers, Mechanical Professionals, and Contractors
In Iowa, you can check a license with the Iowa DIAL Find a Record or License (Plumbing & Mechanical Systems Board public search) or report a problem to the Iowa Attorney General Consumer Protection Division.
Before You Book in Charles City
- Do you also repair the water dispenser and supply line?
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Charles City, IA
Why is my ice maker making tiny cubes?
Is this Samsung customer service?
Why is my Samsung refrigerator showing a code?
Should I repair or replace my Samsung refrigerator?
More Freezer and Ice Maker Repair in Charles City, IA
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Charles City technician bring the right parts.