Samsung owners in Austin usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Austin
Our data shows 24 appliance repair companies inside a 60-mile radius of Austin. 2 of them are based in Austin itself, and the rest are spread across Rochester (5), Stewartville (3), and Charles City (3). The farthest listed company is about 55 miles out. None of the repair companies near Austin name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Donkers Hometown Appliances, about 0.7 miles away. The 24 rated companies in range average 4.6 stars. Austin is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 0.7, 1.1, 24.2 |
|---|---|
| Companies within 60 miles | 24 |
| Rated 4.5 stars or higher (10+ reviews) | 14 |
| Listing Saturday hours | 12 |
| Name refrigeration work in their listing | 6 |
| Refrigerator repair in their categories | 6 |
At the top of the Austin list: Sears Appliance Repair (1.1 miles away, 4.4 stars from 45 reviews, lists Saturday hours); Med City Appliance Repair (35.0 miles away, based in Rochester, 5.0 stars from 99 reviews, lists Saturday hours); Mr. Appliance of Rochester, MN (35.4 miles away, based in Rochester, 4.7 stars from 222 reviews, lists Saturday hours); Sears Appliance Repair (35.0 miles away, based in Rochester, 4.5 stars from 119 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells convertible upright freezer, side-by-side refrigerator, bottom-freezer refrigerator, and 4-Door Flex refrigerator.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Ice maker or ice compartment frozen over
- Ice maker clicks or hums but does not fill
- Small, hollow or misshapen cubes
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Austin and freezer repair in Austin.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Austin
Most ice maker calls in Austin come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Minnesota has no state license for mechanical contractors or their workers; businesses contracting for gas, heating, cooling or refrigeration work file a mechanical contractor bond with the Department of Labor and Industry, and some cities require their own licenses or competency cards. Source: DLI: Mechanical contractor bond requirements
In Minnesota, you can check a license with the DLI License and Registration Lookup or report a problem to the Minnesota Attorney General's Office, Consumer Assistance.
How to Choose a Freezer and Ice Maker Technician Near Austin
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Austin, MN
Why is my ice maker making tiny cubes?
What causes heavy frost buildup?
What should I do about a Samsung error code?
How do I find a technician who knows Samsung ice makers?
Other Refrigeration Repair in Austin
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.