Most Samsung ice maker and freezer repairs in Norwich involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Norwich list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Norwich
We found 31 appliance repair companies within 30 miles of Norwich. 1 list an address in Norwich, and other nearby bases include Westerly (5), Glastonbury (5), and Middletown (3). The farthest listed company is about 30 miles out. Jerry's Appliance Repair is the nearest, roughly 2.0 miles from Norwich. None of the repair companies near Norwich name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 27 rated companies in range average 4.7 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Refrigerator repair in their categories | 5 |
|---|---|
| Appliance repair companies in range (30 mi) | 31 |
| Mention refrigerators, freezers or ice makers | 7 |
| Open on Saturdays (per listing) | 20 |
| Three nearest companies, miles away | 2.0, 12.4, 12.5 |
| With 4.5+ stars and at least 10 reviews | 12 |
The leading options for Norwich are Keith's Appliances (14.8 miles away, based in Mystic, 4.9 stars from 1,021 reviews, lists Saturday hours); Wickford Appliance Sales & Service (18.6 miles away, based in Westerly, 4.9 stars from 947 reviews, lists Saturday hours); Sears Appliance Repair (12.5 miles away, based in Waterford, 4.8 stars from 291 reviews, lists Saturday hours); Appliance Repair UTSP LLC (28.9 miles away, based in Glastonbury, 5.0 stars from 135 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Compressor hums but will not start
- An error code or temperature alarm
- Food is soft or ice cream will not stay firm
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Norwich and freezer repair in Norwich.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
What Norwich Owners Should Know
Most ice maker calls in Norwich come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Connecticut's Department of Consumer Protection does not list a separate appliance repair license; work on gas piping, approved gas appliances and refrigeration systems falls under its heating, piping and cooling license categories. Source: Heating Piping and Cooling License Types and Scope of Work (CT Department of Consumer Protection)
In Connecticut, you can check a license with the CT Department of Consumer Protection: Verify a License or report a problem to the Connecticut Department of Consumer Protection.
Before You Book in Norwich
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Norwich, CT
Which Norwich technicians work on Samsung?
Is this Samsung customer service?
Is my Samsung ice maker worth repairing?
Is there a reset button on my ice maker?
Other Refrigeration Repair in Norwich
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.