Samsung owners in Norwalk usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Norwalk
We found 40 appliance repair companies within 30 miles of Norwalk. 7 of them are based in Norwalk itself, and the rest are spread across Stamford (9), Bridgeport (7), and Stratford (3). No company within 90 miles of Norwalk mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Appliance Service Center of Norwalk, around 0.6 miles out. Across 25 rated companies, the average public rating is 4.2 stars.
Companies are shown by relevance and distance from Norwalk. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 0.6, 0.6, 0.8 |
|---|---|
| Repair companies inside 30 miles | 60 |
| Listing Saturday hours | 34 |
| Listed as refrigerator repair | 11 |
| Mention refrigerators, freezers or ice makers | 11 |
| Rated 4.5 stars or higher (10+ reviews) | 12 |
At the top of the Norwalk list: Mr. Appliance of Fairfield CT (6.4 miles away, based in Stamford, 4.9 stars from 1,199 reviews, lists Saturday hours); 3rd Person Appliance Repair (7.2 miles away, based in Stamford, 5.0 stars from 386 reviews, lists Saturday hours); Appliance Repair Woodhaven NY (0.6 miles away, based in Woodhaven, 5.0 stars from 4 reviews, lists Saturday hours); Macri Appliance Parts and Service (1.8 miles away, 4.5 stars from 168 reviews).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. Freezer styles include convertible upright freezer, 4-Door Flex refrigerator, side-by-side refrigerator, and French door refrigerator (bottom freezer).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Water dispenser works but the ice maker does not
- Ice maker clicks or hums but does not fill
- Ice clumping in the bucket
How an Ice Maker Service Call Usually Goes in Norwalk
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Norwalk and freezer repair in Norwalk.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
What Norwalk Owners Should Know
Most ice maker calls in Norwalk come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Connecticut's Department of Consumer Protection does not list a separate appliance repair license; work on gas piping, approved gas appliances and refrigeration systems falls under its heating, piping and cooling license categories. Source: Heating Piping and Cooling License Types and Scope of Work (CT Department of Consumer Protection)
In Connecticut, you can check a license with the CT Department of Consumer Protection: Verify a License or report a problem to the Connecticut Department of Consumer Protection.
Before You Book in Norwalk
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Norwalk, CT
How do I reset my ice maker?
Why is my Samsung refrigerator showing a code?
Should I repair or replace my Samsung refrigerator?
Related Repair Pages for Norwalk
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.