If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Santa Rosa, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Santa Rosa CA
Our data shows 23 appliance repair companies inside a 30-mile radius of Santa Rosa. 7 of them are based in Santa Rosa itself, and the rest are spread across Novato (5), Rohnert Park (3), and Napa (3). The farthest listed company is about 29 miles out. None of the repair companies near Santa Rosa name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Sears Appliance Repair, about 0.7 miles away. Rated companies nearby average 4.5 stars across 16 businesses.
Companies are shown by relevance and distance from Santa Rosa. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 0.7, 0.9, 1.2 |
|---|---|
| Appliance repair companies in range (30 mi) | 23 |
| Name refrigeration work in their listing | 8 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Open on Saturdays (per listing) | 14 |
| Refrigerator repair in their categories | 7 |
The leading options for Santa Rosa are Kelly's Appliance Center (7.2 miles away, based in Cotati, 4.9 stars from 162 reviews); Sears Appliance Repair (0.7 miles away, 4.6 stars from 136 reviews, lists Saturday hours); TeeVax Home Appliance & Kitchen Center (0.9 miles away, 4.6 stars from 216 reviews, lists Saturday hours); Fuse HVAC & Appliance Repair Sonoma (14.4 miles away, based in Sonoma, 4.8 stars from 80 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). On the freezer side, Samsung sells 4-Door Flex refrigerator, side-by-side refrigerator, French door refrigerator (bottom freezer), and bottom-freezer refrigerator.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Freezer runs constantly but stays warm
- An error code or temperature alarm
How an Ice Maker Service Call Usually Goes in Santa Rosa
Compare with technicians who work on every brand: ice maker repair in Santa Rosa and freezer repair in Santa Rosa.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
Freezer and Ice Maker Notes for Santa Rosa, CA
Most ice maker calls in Santa Rosa come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Before You Book in Santa Rosa
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Santa Rosa, CA
Is my Samsung ice maker worth repairing?
Is this Samsung customer service?
How do I reset my ice maker?
More Freezer and Ice Maker Repair in Santa Rosa, CA
Samsung Ice Maker & Freezer Repair Near Santa Rosa
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Santa Rosa technician whether to look at water supply, cold air or the Samsung ice maker itself.