Most Samsung ice maker and freezer repairs in St. Helena involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The St. Helena list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near St. Helena
Within 30 miles of St. Helena there are 40 appliance repair companies in our data. Other nearby bases include Santa Rosa (7), Fairfield (5), and Vacaville (5). St. Helena Appliance is the nearest, roughly 0.8 miles from St. Helena. None of the repair companies near St. Helena name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 27 rated companies in range average 4.6 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listed as refrigerator repair | 12 |
|---|---|
| Mention refrigerators, freezers or ice makers | 14 |
| Appliance repair companies in range (30 mi) | 50 |
| Rated 4.5 stars or higher (10+ reviews) | 15 |
| Open on Saturdays (per listing) | 32 |
| Three nearest companies, miles away | 0.8, 11.6, 12.5 |
At the top of the St. Helena list: Kelly's Appliance Center (17.5 miles away, based in Cotati, 4.9 stars from 162 reviews); Fuse HVAC & Appliance Repair Napa (18.0 miles away, based in Napa, 4.8 stars from 1,063 reviews, lists Saturday hours); Fuse HVAC & Appliance Repair Sonoma (12.5 miles away, based in Sonoma, 4.8 stars from 80 reviews, lists Saturday hours); Sears Appliance Repair (14.2 miles away, based in Santa Rosa, 4.6 stars from 136 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker. Freezer styles include top-freezer refrigerator, side-by-side refrigerator, convertible upright freezer, and French door refrigerator (bottom freezer).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice tastes or smells off
- Water leaking from the ice maker or dispenser
- No ice at all, or only a few cubes a day
Inside a Freezer Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in St. Helena and freezer repair in St. Helena.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
Freezer and Ice Maker Notes for St. Helena, CA
Most ice maker calls in St. Helena come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Questions to Ask a St. Helena Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- Is your company licensed where my state requires it, and insured?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: St. Helena, CA
Is my Samsung ice maker worth repairing?
Do you work for Samsung?
What should I do about a Samsung error code?
Do you repair Samsung standalone freezers too?
More Freezer and Ice Maker Repair in St. Helena, CA
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a St. Helena technician bring the right parts.