A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Petaluma list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Petaluma
We found 40 appliance repair companies within 30 miles of Petaluma. 1 of them are based in Petaluma itself, and the rest are spread across San Rafael (10), Santa Rosa (7), and Novato (5). The farthest listed company is about 22 miles out. None of the repair companies near Petaluma name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. AFFORDABLE APPLIANCE REPAIR, LLC is the nearest, roughly 1.0 miles from Petaluma. Across 26 rated companies, the average public rating is 4.6 stars.
Companies are shown by relevance and distance from Petaluma. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 39 |
|---|---|
| Three nearest companies, miles away | 1.0, 7.5, 8.4 |
| Listed as refrigerator repair | 13 |
| Repair companies inside 30 miles | 60 |
| Name refrigeration work in their listing | 15 |
| With 4.5+ stars and at least 10 reviews | 18 |
First up for Petaluma: Kelly's Appliance Center (8.4 miles away, based in Cotati, 4.9 stars from 162 reviews); Fuse HVAC & Appliance Repair Sonoma (9.5 miles away, based in Sonoma, 4.8 stars from 80 reviews, lists Saturday hours); Fuse HVAC & Appliance Repair Napa (19.1 miles away, based in Napa, 4.8 stars from 1,063 reviews, lists Saturday hours); FixWell Appliance Repair (19.4 miles away, based in San Rafael, 4.9 stars from 100 reviews).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
- Door or lid does not seal or pops back open
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Petaluma and freezer repair in Petaluma.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
Around Petaluma
Most ice maker calls in Petaluma come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Hiring a Repair Company in Petaluma
- What guarantee do you give on parts and labor?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Petaluma, CA
Why are my ice cubes small or hollow?
Can the same technician fix my Samsung chest or upright freezer?
How do I reset my ice maker?
Other Refrigeration Repair in Petaluma
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Petaluma technician whether to look at water supply, cold air or the Samsung ice maker itself.