Most Samsung ice maker and freezer repairs in Windsor involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Windsor
Our data shows 16 appliance repair companies inside a 30-mile radius of Windsor. The rest are spread across Santa Rosa (7), Rohnert Park (3), and Guerneville (1). Distances run up to about 29 miles. No company within 90 miles of Windsor mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Gold Ridge Appliance Repair, around 6.8 miles out. Across 14 rated companies, the average public rating is 4.4 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 9 |
|---|---|
| Refrigerator repair in their categories | 6 |
| Rated 4.5 stars or higher (10+ reviews) | 8 |
| Repair companies inside 30 miles | 16 |
| Distance to the three closest (mi) | 6.8, 8.3, 8.5 |
| Name refrigeration work in their listing | 7 |
Closest matches for Windsor: Kelly's Appliance Center (14.7 miles away, based in Cotati, 4.9 stars from 162 reviews); Sears Appliance Repair (8.8 miles away, based in Santa Rosa, 4.6 stars from 136 reviews, lists Saturday hours); TeeVax Home Appliance & Kitchen Center (8.5 miles away, based in Santa Rosa, 4.6 stars from 216 reviews, lists Saturday hours); Fuse HVAC & Appliance Repair Sonoma (22.8 miles away, based in Sonoma, 4.8 stars from 80 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include top-freezer refrigerator, French door refrigerator (bottom freezer), 4-Door Flex refrigerator, and convertible upright freezer.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice clumping in the bucket
- Ice maker clicks or hums but does not fill
- No ice at all, or only a few cubes a day
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in Windsor and freezer repair in Windsor.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
What Windsor Owners Should Know
Most ice maker calls in Windsor come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Before You Book in Windsor
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Windsor, CA
Which Windsor technicians work on Samsung?
Why are my ice cubes small or hollow?
Why is my Samsung refrigerator showing a code?
Is this Samsung customer service?
Related Repair Pages for Windsor
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Windsor technician whether to look at water supply, cold air or the Samsung ice maker itself.