If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Redwood City, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Redwood City
Within 30 miles of Redwood City there are 40 appliance repair companies in our data. 18 of them are based in Redwood City itself, and other nearby bases include San Carlos (7), Belmont (6), and Menlo Park (5). The farthest listed company is about 4 miles out. None of the repair companies near Redwood City name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Prompt Appliance Repair Solutions, about 0.5 miles away. The 28 rated companies in range average 4.9 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Open on Saturdays (per listing) | 37 |
|---|---|
| Mention refrigerators, freezers or ice makers | 6 |
| Three nearest companies, miles away | 0.5, 0.7, 0.9 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
| Appliance repair companies in range (30 mi) | 60 |
| Listed as refrigerator repair | 6 |
At the top of the Redwood City list: UsProRepairs (3.3 miles away, 4.8 stars from 73 reviews, lists Saturday hours); EASY FIX APPLIANCE, INC (2.3 miles away, 4.9 stars from 109 reviews, lists Saturday hours); Better Care Appliance Repair (3.7 miles away, based in Foster City, 4.9 stars from 14 reviews, lists Saturday hours); Cannon Appliance (2.1 miles away, 4.4 stars from 20 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. On the freezer side, Samsung sells side-by-side refrigerator, French door refrigerator (bottom freezer), convertible upright freezer, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- An ice maker light or error code on the display
- Ice maker clicks or hums but does not fill
- No ice at all, or only a few cubes a day
How a Freezer Service Call Usually Goes in Redwood City
More local options for any brand: ice maker repair in Redwood City and freezer repair in Redwood City.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- Whether the water dispenser still works
Local Notes for Redwood City
Most ice maker calls in Redwood City come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Hiring a Repair Company in Redwood City
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Redwood City, CA
Is there a reset button on my ice maker?
Can the same technician fix my Samsung chest or upright freezer?
Which Redwood City technicians work on Samsung?
Related Repair Pages for Redwood City
Samsung Ice Maker & Freezer Repair Near Redwood City
Write down any code or light your Samsung display shows and when it appears. It helps a Redwood City technician bring the right parts.