Samsung owners in Atherton usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Atherton
Within 30 miles of Atherton there are 40 appliance repair companies in our data. The rest are spread across Redwood City (16), Palo Alto (12), and Menlo Park (7). No company within 90 miles of Atherton mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Appliance Maintenance Center is the nearest, roughly 0.9 miles from Atherton. Rated companies nearby average 4.8 stars across 23 businesses.
Companies are shown by relevance and distance from Atherton. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 39 |
|---|---|
| Refrigerator repair in their categories | 7 |
| Distance to the three closest (mi) | 0.9, 1.0, 1.2 |
| Mention refrigerators, freezers or ice makers | 7 |
| Repair companies inside 30 miles | 60 |
| Rated 4.5 stars or higher (10+ reviews) | 8 |
First up for Atherton: Refrigerator Appliance Repair (4.7 miles away, based in Palo Alto, 4.9 stars from 44 reviews, lists Saturday hours); UsProRepairs (1.3 miles away, based in Redwood City, 4.8 stars from 73 reviews, lists Saturday hours); Cannon Appliance (1.8 miles away, based in Redwood City, 4.4 stars from 20 reviews, lists Saturday hours); Appliance ProCare — Repair Service in Palo Alto (4.1 miles away, based in Palo Alto, 4.3 stars from 42 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker. Freezer styles include convertible upright freezer, French door refrigerator (bottom freezer), 4-Door Flex refrigerator, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Small, hollow or misshapen cubes
- Ice clumping in the bucket
- An ice maker light or error code on the display
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Atherton and freezer repair in Atherton.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
What Atherton Owners Should Know
Most ice maker calls in Atherton come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Hiring a Repair Company in Atherton
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Atherton, CA
Why are my ice cubes small or hollow?
What causes heavy frost buildup?
How do I reset my ice maker?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Atherton
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Atherton technician whether to look at water supply, cold air or the Samsung ice maker itself.