A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near San Mateo
Within 30 miles of San Mateo there are 40 appliance repair companies in our data. 17 of them are based in San Mateo itself, and the rest are spread across Burlingame (9), Belmont (7), and Foster City (5). Distances run up to about 4 miles. No company within 90 miles of San Mateo mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Appliance Diamond, around 0.3 miles out. Rated companies nearby average 4.7 stars across 32 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Three nearest companies, miles away | 0.3, 0.4, 0.9 |
|---|---|
| Listing Saturday hours | 39 |
| Appliance repair companies in range (30 mi) | 60 |
| Mention refrigerators, freezers or ice makers | 10 |
| With 4.5+ stars and at least 10 reviews | 15 |
| Refrigerator repair in their categories | 10 |
The leading options for San Mateo are Appliance Repair Today (2.8 miles away, based in Burlingame, 4.8 stars from 539 reviews, lists Saturday hours); Commercial Home Products (1.7 miles away, 5.0 stars from 188 reviews, lists Saturday hours); Delta High End Appliance Repair (0.9 miles away, 4.9 stars from 162 reviews, lists Saturday hours); Appliance Repair (3.0 miles away, based in Burlingame, 4.7 stars from 141 reviews).
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Ice will not dispense even though the bucket is full
- Water dispenser works but the ice maker does not
- Ice maker clicks or hums but does not fill
How an Ice Maker Service Call Usually Goes in San Mateo
Compare with technicians who work on every brand: ice maker repair in San Mateo and freezer repair in San Mateo.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Freezer and Ice Maker Notes for San Mateo, CA
Most ice maker calls in San Mateo come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Hiring a Repair Company in San Mateo
- Can you get the ice maker assembly or valve for my model quickly?
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: San Mateo, CA
Why are my ice cubes small or hollow?
Is this Samsung customer service?
Should I repair or replace my Samsung refrigerator?
How do I reset my ice maker?
Other Refrigeration Repair in San Mateo
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a San Mateo technician bring the right parts.