If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Menlo Park, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Menlo Park
Within 30 miles of Menlo Park there are 40 appliance repair companies in our data. 7 of them are based in Menlo Park itself, and the rest are spread across Redwood City (16), Palo Alto (14), and East Palo Alto (1). The farthest listed company is about 5 miles out. Nearest on the list: Astor JennAir Appliance Group, around 0.8 miles out. No company within 90 miles of Menlo Park mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 22 rated companies, the average public rating is 4.8 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 10 |
|---|---|
| Companies within 30 miles | 60 |
| Three nearest companies, miles away | 0.8, 1.4, 1.4 |
| Refrigerator repair in their categories | 8 |
| Name refrigeration work in their listing | 8 |
| Open on Saturdays (per listing) | 39 |
First up for Menlo Park: Refrigerator Appliance Repair (4.1 miles away, based in Palo Alto, 4.9 stars from 44 reviews, lists Saturday hours); UsProRepairs (3.4 miles away, based in Redwood City, 4.8 stars from 73 reviews, lists Saturday hours); Cannon Appliance (3.3 miles away, based in Redwood City, 4.4 stars from 20 reviews, lists Saturday hours); Appliance ProCare — Repair Service in Palo Alto (3.6 miles away, based in Palo Alto, 4.3 stars from 42 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker. Freezer styles include bottom-freezer refrigerator, side-by-side refrigerator, 4-Door Flex refrigerator, and convertible upright freezer.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Water pooling under or inside the freezer
- Heavy frost on the back wall or around the door
How a Freezer Service Call Usually Goes in Menlo Park
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Menlo Park and freezer repair in Menlo Park.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
What Menlo Park Owners Should Know
Most ice maker calls in Menlo Park come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Before You Book in Menlo Park
- How often do you repair Samsung ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Menlo Park, CA
Why is my ice maker making tiny cubes?
How do I reset my ice maker?
How do I find a technician who knows Samsung ice makers?
What causes heavy frost buildup?
Other Refrigeration Repair in Menlo Park
Samsung Ice Maker & Freezer Repair Near Menlo Park
Write down any code or light your Samsung display shows and when it appears. It helps a Menlo Park technician bring the right parts.