A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Mountain View, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Mountain View
Our data shows 40 appliance repair companies inside a 30-mile radius of Mountain View. 14 of them are based in Mountain View itself, and other nearby bases include Sunnyvale (11), Palo Alto (9), and Los Altos (5). Spark Appliance Repair is the nearest, roughly 0.2 miles from Mountain View. None of the repair companies near Mountain View name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 28 rated companies, the average public rating is 4.9 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Companies within 30 miles | 60 |
|---|---|
| Refrigerator repair in their categories | 9 |
| Three nearest companies, miles away | 0.2, 0.3, 0.5 |
| Name refrigeration work in their listing | 10 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Open on Saturdays (per listing) | 39 |
At the top of the Mountain View list: Refrigerator Appliance Repair (3.0 miles away, based in Palo Alto, 4.9 stars from 44 reviews, lists Saturday hours); Your Appliance, Refrigeration & HVAC repair (0.9 miles away, 5.0 stars from 68 reviews, lists Saturday hours); ZR Master Appliance Repair & HVAC (0.3 miles away, 5.0 stars from 19 reviews, lists Saturday hours); Cox Appliance Experts - Mountain View (0.8 miles away, 5.0 stars from 5 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Freezer runs constantly but stays warm
- An error code or temperature alarm
What Gets Fixed on a Mountain View Freezer Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Mountain View and freezer repair in Mountain View.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- Whether the water dispenser still works
- When the water filter was last changed
Local Notes for Mountain View
Most ice maker calls in Mountain View come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
How to Choose a Freezer and Ice Maker Technician Near Mountain View
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Mountain View, CA
Why is my Samsung refrigerator showing a code?
Is this Samsung customer service?
Is my Samsung ice maker worth repairing?
Other Refrigeration Repair in Mountain View
Samsung Ice Maker & Freezer Repair Near Mountain View
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.