If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Los Gatos list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Los Gatos
40 repair companies serve Los Gatos from within 30 miles. 11 list an address in Los Gatos, and the rest are spread across Campbell (12), San Jose (11), and Saratoga (6). Distances run up to about 5 miles. None of the repair companies near Los Gatos name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. KONGRA LLC is the nearest, roughly 0.5 miles from Los Gatos. Rated companies nearby average 4.9 stars across 32 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name refrigeration work in their listing | 8 |
|---|---|
| Listed as refrigerator repair | 7 |
| Open on Saturdays (per listing) | 50 |
| With 4.5+ stars and at least 10 reviews | 18 |
| Three nearest companies, miles away | 0.5, 0.7, 0.9 |
| Appliance repair companies in range (30 mi) | 60 |
At the top of the Los Gatos list: Max Appliance Repair – Commercial Refrigeration & HVAC (5.0 miles away, based in San Jose, 5.0 stars from 71 reviews, lists Saturday hours); Skyrocket HVAC & Appliance Repair (3.3 miles away, based in Campbell, 5.0 stars from 132 reviews, lists Saturday hours); Bay Master Appliance (4.9 miles away, based in San Jose, 4.7 stars from 262 reviews, lists Saturday hours); Joy Appliance Repair (4.9 miles away, based in San Jose, 4.9 stars from 69 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. Freezer styles include French door refrigerator (bottom freezer), top-freezer refrigerator, side-by-side refrigerator, and 4-Door Flex refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Water dispenser works but the ice maker does not
- Ice tastes or smells off
- Ice will not dispense even though the bucket is full
What Gets Fixed on a Los Gatos Ice Maker Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Los Gatos and freezer repair in Los Gatos.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Whether the water dispenser still works
- Any light, code or message on the display
Freezer and Ice Maker Notes for Los Gatos, CA
Most ice maker calls in Los Gatos come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Questions to Ask a Los Gatos Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Los Gatos, CA
Can the same technician fix my Samsung chest or upright freezer?
What causes heavy frost buildup?
Why is my ice maker making tiny cubes?
How do I reset my ice maker?
More Freezer and Ice Maker Repair in Los Gatos, CA
Samsung Ice Maker & Freezer Repair Near Los Gatos
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Los Gatos technician whether to look at water supply, cold air or the Samsung ice maker itself.