A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
KitchenAid Ice Maker & Freezer Repair Near Los Gatos
Within 30 miles of Los Gatos there are 40 appliance repair companies in our data. 11 of them are based in Los Gatos itself, and other nearby bases include Campbell (12), San Jose (11), and Saratoga (6). Distances run up to about 5 miles. None of the companies within 30 miles mention KitchenAid by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. The closest is KONGRA LLC, about 0.5 miles away. Across 32 rated companies, the average public rating is 4.9 stars.
Companies are shown by relevance and distance from Los Gatos. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Appliance repair companies in range (30 mi) | 60 |
|---|---|
| Name refrigeration work in their listing | 8 |
| Rated 4.5 stars or higher (10+ reviews) | 18 |
| Listed as refrigerator repair | 7 |
| Listing Saturday hours | 50 |
| Distance to the three closest (mi) | 0.5, 0.7, 0.9 |
Closest matches for Los Gatos: KitchenAid Appliance Professionals (12.7 miles away, based in Mountain View, 5.0 stars from 25 reviews, lists Saturday hours); KitchenAid Appliance (35.8 miles away, based in San Leandro, 5.0 stars from 13 reviews, lists Saturday hours); Art Appliance (4.8 miles away, based in San Jose, 4.9 stars from 110 reviews, lists Saturday hours); Skyrocket HVAC & Appliance Repair (3.3 miles away, based in Campbell, 5.0 stars from 132 reviews, lists Saturday hours).
KitchenAid Lines Technicians Work On
What a KitchenAid Technician Deals With
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
Common KitchenAid Ice Maker and Freezer Problems
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Testing or Resetting a KitchenAid Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
When to Call for KitchenAid Ice Maker Repair
- Small, hollow or misshapen cubes
- Ice will not dispense even though the bucket is full
- Ice tastes or smells off
How an Ice Maker Service Call Usually Goes in Los Gatos
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Los Gatos and freezer repair in Los Gatos.
Care KitchenAid Recommends
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
Budgeting for a KitchenAid Ice Maker Repair
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
Around Los Gatos
Most ice maker calls in Los Gatos come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Before You Book in Los Gatos
- Do you also repair the water dispenser and supply line?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
KitchenAid Ice Maker & Freezer Repair FAQs: Los Gatos, CA
What causes heavy frost buildup?
Can the same technician fix my KitchenAid chest or upright freezer?
Which Los Gatos technicians work on KitchenAid?
Related Repair Pages for Los Gatos
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.