If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Campbell CA
40 repair companies serve Campbell from within 30 miles. 12 of them are based in Campbell itself, and other nearby bases include San Jose (13), Los Gatos (9), and Saratoga (4). The farthest listed company is about 4 miles out. None of the repair companies near Campbell name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. ServiceCall Appliance Repair Professionals is the nearest, roughly 0.0 miles from Campbell. Rated companies nearby average 4.8 stars across 32 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 0.0, 0.2, 0.2 |
|---|---|
| Name refrigeration work in their listing | 7 |
| Open on Saturdays (per listing) | 49 |
| Repair companies inside 30 miles | 60 |
| Refrigerator repair in their categories | 6 |
| With 4.5+ stars and at least 10 reviews | 16 |
At the top of the Campbell list: Max Appliance Repair – Commercial Refrigeration & HVAC (2.6 miles away, based in San Jose, 5.0 stars from 71 reviews, lists Saturday hours); Skyrocket HVAC & Appliance Repair (0.2 miles away, 5.0 stars from 132 reviews, lists Saturday hours); Bay Master Appliance (1.7 miles away, based in San Jose, 4.7 stars from 262 reviews, lists Saturday hours); Mr. Appliance of West San Jose and Campbell (1.9 miles away, based in San Jose, 4.9 stars from 69 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells side-by-side refrigerator, French door refrigerator (bottom freezer), 4-Door Flex refrigerator, and bottom-freezer refrigerator.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Heavy frost on the back wall or around the door
- Door or lid does not seal or pops back open
How an Ice Maker Service Call Usually Goes in Campbell
More local options for any brand: ice maker repair in Campbell and freezer repair in Campbell.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- When the water filter was last changed
- The freezer temperature if you have a thermometer
Local Notes for Campbell
Most ice maker calls in Campbell come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Before You Book in Campbell
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Campbell, CA
Is my Samsung ice maker worth repairing?
Do you work for Samsung?
Is there a reset button on my ice maker?
Related Repair Pages for Campbell
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Campbell technician bring the right parts.