Samsung owners in Prairie Grove usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Prairie Grove
Within 30 miles of Prairie Grove there are 18 appliance repair companies in our data. 1 list an address in Prairie Grove, and other nearby bases include Springdale (8), Fayetteville (6), and Winslow (1). Distances run up to about 29 miles. No company within 90 miles of Prairie Grove mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Wetzel Appliance Services is the nearest, roughly 1.9 miles from Prairie Grove. Across 15 rated companies, the average public rating is 4.1 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 5 |
|---|---|
| Listing Saturday hours | 10 |
| Mention refrigerators, freezers or ice makers | 7 |
| Refrigerator repair in their categories | 7 |
| Repair companies inside 30 miles | 18 |
| Three nearest companies, miles away | 1.9, 5.7, 7.6 |
First up for Prairie Grove: Mr. Appliance of Fayetteville, AR (7.6 miles away, based in Fayetteville, 4.8 stars from 492 reviews); ALL-IN appliance repair (10.2 miles away, based in Winslow, 4.9 stars from 112 reviews); Mr. Appliance of Springdale and Rogers (28.6 miles away, based in Bentonville, 4.9 stars from 782 reviews); Gliedt Appliance (15.0 miles away, based in Springdale, 4.4 stars from 174 reviews).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Door or lid does not seal or pops back open
- Food is soft or ice cream will not stay firm
- Water pooling under or inside the freezer
What Gets Fixed on a Prairie Grove Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Prairie Grove and freezer repair in Prairie Grove.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
What Prairie Grove Owners Should Know
Most ice maker calls in Prairie Grove come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. § 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Prairie Grove
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Prairie Grove, AR
Is this Samsung customer service?
Why is my Samsung refrigerator showing a code?
Can the same technician fix my Samsung chest or upright freezer?
How do I find a technician who knows Samsung ice makers?
Related Repair Pages for Prairie Grove
Samsung Ice Maker & Freezer Repair Near Prairie Grove
Write down any code or light your Samsung display shows and when it appears. It helps a Prairie Grove technician bring the right parts.