Most Samsung ice maker and freezer repairs in Malvern involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Malvern list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Malvern AR
Our data shows 40 appliance repair companies inside a 60-mile radius of Malvern. 1 list an address in Malvern, and the rest are spread across Little Rock (21), North Little Rock (8), and Hot Springs (4). The farthest listed company is about 42 miles out. None of the repair companies near Malvern name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: Dixson Services, around 5.4 miles out. Across 17 rated companies, the average public rating is 4.1 stars. Malvern is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Malvern. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Appliance repair companies in range (60 mi) | 60 |
|---|---|
| Three nearest companies, miles away | 5.4, 13.0, 13.4 |
| With 4.5+ stars and at least 10 reviews | 6 |
| Mention refrigerators, freezers or ice makers | 6 |
| Refrigerator repair in their categories | 6 |
| Open on Saturdays (per listing) | 47 |
At the top of the Malvern list: Chuck's Appliance Repair (13.6 miles away, based in Hot Springs, 4.2 stars from 95 reviews, lists Saturday hours); Sears Appliance Repair (19.5 miles away, based in Benton, 4.4 stars from 299 reviews, lists Saturday hours); Sears Appliance Repair (36.6 miles away, based in Little Rock, 4.2 stars from 214 reviews, lists Saturday hours); Central One Service (35.9 miles away, based in Little Rock, 4.7 stars from 1,997 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Clicking, buzzing or a loud fan
- Food is soft or ice cream will not stay firm
What Gets Fixed on a Malvern Freezer Call
Compare with technicians who work on every brand: ice maker repair in Malvern and freezer repair in Malvern.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- Any light, code or message on the display
Around Malvern
Most ice maker calls in Malvern come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. § 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Hiring a Repair Company in Malvern
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Malvern, AR
Do you repair Samsung standalone freezers too?
Is there a reset button on my ice maker?
Is this Samsung customer service?
What should I do about a Samsung error code?
Related Repair Pages for Malvern
Samsung Ice Maker & Freezer Repair Near Malvern
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Malvern technician whether to look at water supply, cold air or the Samsung ice maker itself.