KitchenAid owners in Massillon usually want two things from a repair company: experience with the brand and quick access to parts. The Massillon list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
KitchenAid Ice Maker & Freezer Repair Near Massillon
21 repair companies serve Massillon from within 30 miles. 2 list an address in Massillon, and other nearby bases include Canton (5), Akron (4), and Cuyahoga Falls (2). The farthest listed company is about 29 miles out. None of the repair companies near Massillon name KitchenAid in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: Home Appliance Company, around 1.1 miles out. The 20 rated companies in range average 4.6 stars.
Companies are shown by relevance and distance from Massillon. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Refrigerator repair in their categories | 7 |
|---|---|
| Mention refrigerators, freezers or ice makers | 8 |
| Distance to the three closest (mi) | 1.1, 2.3, 6.1 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
| Listing Saturday hours | 14 |
| Appliance repair companies in range (30 mi) | 21 |
First up for Massillon: Mr. Appliance of Akron (24.4 miles away, based in Akron, 4.8 stars from 642 reviews); Home Appliance Company (1.1 miles away, 4.7 stars from 402 reviews, lists Saturday hours); Sears Appliance Repair (7.3 miles away, based in Canton, 4.4 stars from 116 reviews, lists Saturday hours); Sears Appliance Repair (2.3 miles away, 4.3 stars from 83 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Designs
Know which KitchenAid ice maker you have before you call: KitchenAid sells dual ice makers, in-freezer ice maker, undercounter freezer-drawer ice maker, and In-Door-Ice system. Freezer styles include bottom-freezer refrigerator, side-by-side refrigerator, French door refrigerator (bottom freezer), and undercounter refrigerator/freezer drawers.
KitchenAid Lines Technicians Work On
What Makes KitchenAid Ice Maker Repairs Different
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
Common KitchenAid Ice Maker and Freezer Problems
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Food is soft or ice cream will not stay firm
- Door or lid does not seal or pops back open
What Gets Fixed on a Massillon Freezer Call
More local options for any brand: ice maker repair in Massillon and freezer repair in Massillon.
Keeping a KitchenAid Ice Maker and Freezer Running
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
What KitchenAid Ice Maker and Freezer Repairs Cost
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
Around Massillon
Most ice maker calls in Massillon come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Hiring a Repair Company in Massillon
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
KitchenAid Ice Maker & Freezer Repair FAQs: Massillon, OH
Do you repair KitchenAid standalone freezers too?
How do I find a technician who knows KitchenAid ice makers?
Is there a reset button on my ice maker?
More Freezer and Ice Maker Repair in Massillon, OH
KitchenAid Ice Maker & Freezer Repair Near Massillon
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Massillon technician whether to look at water supply, cold air or the KitchenAid ice maker itself.