If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Massillon, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Massillon
Our data shows 21 appliance repair companies inside a 30-mile radius of Massillon. 2 of them are based in Massillon itself, and the rest are spread across Canton (5), Akron (4), and Cuyahoga Falls (2). The farthest listed company is about 29 miles out. None of the repair companies near Massillon name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Home Appliance Company is the nearest, roughly 1.1 miles from Massillon. The 20 rated companies in range average 4.6 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 14 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 11 |
| Three nearest companies, miles away | 1.1, 2.3, 6.1 |
| Appliance repair companies in range (30 mi) | 21 |
| Name refrigeration work in their listing | 8 |
| Listed as refrigerator repair | 7 |
At the top of the Massillon list: Mr. Appliance of Akron (24.4 miles away, based in Akron, 4.8 stars from 642 reviews); Home Appliance Company (1.1 miles away, 4.7 stars from 402 reviews, lists Saturday hours); Myers Appliance, Service and Sales Inc. (28.9 miles away, based in Ravenna, 4.8 stars from 973 reviews, lists Saturday hours); Sears Appliance Repair (7.3 miles away, based in Canton, 4.4 stars from 116 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells 4-Door Flex refrigerator, top-freezer refrigerator, side-by-side refrigerator, and convertible upright freezer.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Small, hollow or misshapen cubes
- Ice maker clicks or hums but does not fill
- Ice tastes or smells off
How an Ice Maker Service Call Usually Goes in Massillon
More local options for any brand: ice maker repair in Massillon and freezer repair in Massillon.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Freezer and Ice Maker Notes for Massillon, OH
Most ice maker calls in Massillon come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Questions to Ask a Massillon Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Massillon, OH
Which Massillon technicians work on Samsung?
What causes heavy frost buildup?
Should I repair or replace my Samsung refrigerator?
Other Refrigeration Repair in Massillon
Samsung Ice Maker & Freezer Repair Near Massillon
Write down any code or light your Samsung display shows and when it appears. It helps a Massillon technician bring the right parts.