If your Whirlpool ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Massillon list starts with companies that name Whirlpool, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Whirlpool. If your appliance is still under manufacturer coverage, contact Whirlpool directly.
Who Works on Whirlpool Ice Makers Near Massillon
Our data shows 21 appliance repair companies inside a 30-mile radius of Massillon. 2 of them are based in Massillon itself, and the rest are spread across Canton (5), Akron (4), and Cuyahoga Falls (2). None of the repair companies near Massillon name Whirlpool in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Home Appliance Company, about 1.1 miles away. Rated companies nearby average 4.6 stars across 20 businesses.
Companies are shown by relevance and distance from Massillon. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Refrigerator repair in their categories | 7 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 11 |
| Open on Saturdays (per listing) | 14 |
| Three nearest companies, miles away | 1.1, 2.3, 6.1 |
| Companies within 30 miles | 21 |
| Name refrigeration work in their listing | 8 |
First up for Massillon: Home Appliance Company (1.1 miles away, 4.7 stars from 402 reviews, lists Saturday hours); Mr. Appliance of Akron (24.4 miles away, based in Akron, 4.8 stars from 642 reviews); Myers Appliance, Service and Sales Inc. (28.9 miles away, based in Ravenna, 4.8 stars from 973 reviews, lists Saturday hours); Sears Appliance Repair (2.3 miles away, 4.3 stars from 83 reviews, lists Saturday hours).
Whirlpool Ice and Freezer Designs
Whirlpool ice makers come in several designs, including in-door ice maker, dual ice makers, 15-inch built-in standalone ice maker, and in-freezer ice maker, and each one fails in its own way.
Whirlpool Ice and Freezer Features
What Makes Whirlpool Ice Maker Repairs Different
The freestanding ice makers need 30 to 120 psi of water pressure, a room above 45°F, and production drops in rooms over 90°F. Source: Whirlpool Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
What Whirlpool Says to Check First
- Freestanding ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the drain cap is tight on the water pan and run the cleaning cycle. Source: Whirlpool Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Frost buildup in freezer. Defrost the freezer, and on chest models do it whenever frost reaches about 1/4 inch. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
What Whirlpool Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
Whirlpool Freezer Problems Worth a Service Call
- Door or lid does not seal or pops back open
- Chest freezer exterior feels hot to the touch for a long time
- Clicking, buzzing or a loud fan
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Massillon and freezer repair in Massillon.
Owner Care for Whirlpool Ice Makers
- Clean the ice bin with water and a soft cloth and dry it fully before putting it back, since ice particles left in a dirty bin cause clumping. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
- Leave at least 2.75 inches of clearance on both sides and the back of a chest freezer, and never cover it with blankets or cloths. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
Whirlpool Repair Cost Ranges
Price the repair before replacing a Whirlpool refrigerator or freezer. Published ranges for common jobs:
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
What Massillon Owners Should Know
Most ice maker calls in Massillon come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Questions to Ask a Massillon Repair Technician
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
Whirlpool Ice Maker & Freezer Repair FAQs: Massillon, OH
Should I repair or replace my Whirlpool refrigerator?
How do I find a technician who knows Whirlpool ice makers?
Is there a reset button on my ice maker?
More Freezer and Ice Maker Repair in Massillon, OH
Whirlpool Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Massillon technician whether to look at water supply, cold air or the Whirlpool ice maker itself.