If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Rochester, with those that mention KitchenAid first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
KitchenAid Ice Maker & Freezer Repair Near Rochester
We found 16 appliance repair companies within 30 miles of Rochester. Other nearby bases include Concord (3), Epping (2), and Hooksett (2). Distances run up to about 29 miles. None of the repair companies near Rochester name KitchenAid in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. PJ's Appliance Repair is the nearest, roughly 7.9 miles from Rochester. Rated companies nearby average 4.3 stars across 15 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 7 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Mention refrigerators, freezers or ice makers | 7 |
| Companies within 30 miles | 16 |
| Refrigerator repair in their categories | 7 |
| Distance to the three closest (mi) | 7.9, 14.3, 14.6 |
At the top of the Rochester list: Appliance Services, LLC (18.9 miles away, based in Epping, 4.9 stars from 175 reviews); Mr. Appliance of Strafford and Rockingham Counties (18.1 miles away, based in Epping, 4.8 stars from 945 reviews); Sears Appliance Repair (26.1 miles away, based in Concord, 4.6 stars from 280 reviews, lists Saturday hours); Sears Appliance Repair (33.3 miles away, based in Newburyport, 4.6 stars from 321 reviews, lists Saturday hours).
Which KitchenAid Ice Maker Do You Have?
Know which KitchenAid ice maker you have before you call: KitchenAid sells In-Door-Ice system, dual ice makers, in-freezer ice maker, and 15-inch undercounter ice maker (Clear Ice Technology). On the freezer side, KitchenAid sells built-in side-by-side refrigerator, undercounter refrigerator/freezer drawers, French door refrigerator (bottom freezer), and bottom-freezer refrigerator.
KitchenAid Lines Technicians Work On
What a KitchenAid Technician Deals With
Refrigerator ice makers come in several styles, switched by a wire shutoff arm (which a full bin lifts to the off position), an on/off switch on the ice maker or the freezer door wall, or the control panel menu on digital models. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Symptoms and First Checks
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
- Compressor hums but will not start
How a Freezer Service Call Usually Goes in Rochester
More local options for any brand: ice maker repair in Rochester and freezer repair in Rochester.
Care KitchenAid Recommends
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
What KitchenAid Ice Maker and Freezer Repairs Cost
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
Local Notes for Rochester
Most ice maker calls in Rochester come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Hampshire has no license for appliance repair as such; fuel gas work, including gas appliance installation and service, is licensed by the Mechanical Safety and Licensing Board, whose licenses are limited to their named specialty. Source: N.H. RSA 153:29 (NH General Court)
In New Hampshire, you can check a license with the NH Office of Professional Licensure and Certification License Lookup or report a problem to the New Hampshire Department of Justice, Consumer Protection & Antitrust Bureau.
How to Choose a Freezer and Ice Maker Technician Near Rochester
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
- Do you also repair the water dispenser and supply line?
KitchenAid Ice Maker & Freezer Repair FAQs: Rochester, NH
How do I find a technician who knows KitchenAid ice makers?
Is there a reset button on my ice maker?
Why are my ice cubes small or hollow?
Related Repair Pages for Rochester
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.