Samsung owners in Rochester usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Rochester, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Rochester
Our data shows 16 appliance repair companies inside a 30-mile radius of Rochester. Other nearby bases include Concord (3), Epping (2), and Hooksett (2). The farthest listed company is about 29 miles out. The closest is PJ's Appliance Repair, about 7.9 miles away. None of the repair companies near Rochester name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 15 rated companies in range average 4.3 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Companies within 30 miles | 16 |
|---|---|
| Mention refrigerators, freezers or ice makers | 7 |
| Open on Saturdays (per listing) | 7 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Refrigerator repair in their categories | 7 |
| Three nearest companies, miles away | 7.9, 14.3, 14.6 |
First up for Rochester: Appliance Services, LLC (18.9 miles away, based in Epping, 4.9 stars from 175 reviews); Mr. Appliance of Strafford and Rockingham Counties (18.1 miles away, based in Epping, 4.8 stars from 945 reviews); Anything Appliance (29.1 miles away, based in Hooksett, 4.5 stars from 164 reviews); Sears Appliance Repair (33.3 miles away, based in Newburyport, 4.6 stars from 321 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- Water pooling under or inside the freezer
- Freezer runs constantly but stays warm
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Rochester and freezer repair in Rochester.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
Around Rochester
Most ice maker calls in Rochester come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Hampshire has no license for appliance repair as such; fuel gas work, including gas appliance installation and service, is licensed by the Mechanical Safety and Licensing Board, whose licenses are limited to their named specialty. Source: N.H. RSA 153:29 (NH General Court)
In New Hampshire, you can check a license with the NH Office of Professional Licensure and Certification License Lookup or report a problem to the New Hampshire Department of Justice, Consumer Protection & Antitrust Bureau.
How to Choose a Freezer and Ice Maker Technician Near Rochester
- How often do you repair Samsung ice makers, including door-mounted ones?
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Rochester, NH
Why is my Samsung refrigerator showing a code?
Is my Samsung ice maker worth repairing?
Do you repair Samsung standalone freezers too?
Other Refrigeration Repair in Rochester
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Rochester technician bring the right parts.