Kenmore owners in Jacksonville usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Kenmore and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Kenmore, and the technicians listed are independent repair companies, not the manufacturer.
Kenmore refrigerators and freezers were sold through Sears for decades, so many owners look for Sears appliance repair. The companies here are independent technicians who work on Kenmore and Kenmore Elite models; they are not Sears.
Kenmore Ice Maker & Freezer Repair Near Jacksonville
We found 15 appliance repair companies within 30 miles of Jacksonville. 3 of them are based in Jacksonville itself, and the rest are spread across Tyler (7), Chandler (2), and Henderson (1). Distances run up to about 29 miles. No company within 90 miles of Jacksonville mentions Kenmore by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Shug's Appliance Parts and Services LLC is the nearest, roughly 1.0 miles from Jacksonville. The 13 rated companies in range average 4.2 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Appliance repair companies in range (30 mi) | 15 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 7 |
| Refrigerator repair in their categories | 7 |
| Name refrigeration work in their listing | 7 |
| Distance to the three closest (mi) | 1.0, 1.1, 3.5 |
| Listing Saturday hours | 5 |
First up for Jacksonville: Mr. Appliance of East Texas (24.3 miles away, based in Tyler, 4.7 stars from 1,263 reviews); Sears Appliance Repair (1.1 miles away, 3.8 stars from 80 reviews, lists Saturday hours); Sears Appliance Repair (25.6 miles away, based in Palestine, 4.5 stars from 139 reviews, lists Saturday hours); Raney Appliance Service (25.5 miles away, based in Tyler, 4.5 stars from 57 reviews).
Kenmore Ice Makers and Freezers Technicians See
Know which Kenmore ice maker you have before you call: Kenmore sells freestanding ice maker, in-freezer ice maker (top-freezer models), and in-door ice dispenser. Freezer styles include bottom-freezer refrigerator, French door refrigerator, top-freezer refrigerator, and chest freezer.
Kenmore Lines Technicians Work On
What Makes Kenmore Ice Maker Repairs Different
Kenmore says refrigerators with an in-door ice dispenser or a direct water line are more likely to need professional installation than simple models without them. Source: Kenmore - Refrigerators and Freezers FAQ
Kenmore explains that in a cold room the thermostat in a standard refrigerator can sense the cabinet as cold enough, so the compressor stays off and food in the freezer can thaw. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
Kenmore Symptoms and First Checks
- Freezer thawing in a cold garage. Kenmore says a standard refrigerator in a room below about 45°F may not run its compressor enough, and recommends a garage-ready model built for a wide temperature range. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
When to Call for Kenmore Ice Maker Repair
- No ice at all, or only a few cubes a day
- Water leaking from the ice maker or dispenser
- Small, hollow or misshapen cubes
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Jacksonville and freezer repair in Jacksonville.
Care Kenmore Recommends
- Kenmore rates its garage-ready models for surrounding temperatures from 45°F to 110°F and notes that standard refrigerators struggle below 45°F. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
- A new Kenmore refrigerator reaches a usable fresh food temperature in about 4 to 6 hours, but the freezer needs 12 to 24 hours to settle at its 0°F target. Source: Kenmore - FAQ: How long does it take for a new fridge to reach its designated temperature?
Budgeting for a Kenmore Ice Maker Repair
Price the repair before replacing a Kenmore refrigerator or freezer. Published ranges for common jobs:
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Kenmore Call
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
What Jacksonville Owners Should Know
Most ice maker calls in Jacksonville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Jacksonville
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
Kenmore Ice Maker & Freezer Repair FAQs: Jacksonville, TX
Do you work for Kenmore?
How do I reset my ice maker?
Should I repair or replace my Kenmore refrigerator?
Other Refrigeration Repair in Jacksonville
More Kenmore Ice Maker & Freezer Repair Pages Nearby
Also Serving Towns Around Jacksonville
Live outside Jacksonville? The same Kenmore ice maker and freezer repair technicians serve Rusk. See each town's own freezer repair listings below.
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Jacksonville technician whether to look at water supply, cold air or the Kenmore ice maker itself.