If your Whirlpool ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Jacksonville, with those that mention Whirlpool first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Whirlpool. If your appliance is still under manufacturer coverage, contact Whirlpool directly.
Independent Whirlpool Ice Maker Technicians, Jacksonville TX
Within 30 miles of Jacksonville there are 15 appliance repair companies in our data. 3 list an address in Jacksonville, and the rest are spread across Tyler (7), Chandler (2), and Henderson (1). Shug's Appliance Parts and Services LLC is the nearest, roughly 1.0 miles from Jacksonville. No company within 90 miles of Jacksonville mentions Whirlpool by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.2 stars across 13 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 7 |
|---|---|
| Repair companies inside 30 miles | 15 |
| Name refrigeration work in their listing | 7 |
| Three nearest companies, miles away | 1.0, 1.1, 3.5 |
| Refrigerator repair in their categories | 7 |
| Open on Saturdays (per listing) | 5 |
First up for Jacksonville: Mr. Appliance of East Texas (24.3 miles away, based in Tyler, 4.7 stars from 1,263 reviews); Sears Appliance Repair (25.6 miles away, based in Palestine, 4.5 stars from 139 reviews, lists Saturday hours); Raney Appliance Service (25.5 miles away, based in Tyler, 4.5 stars from 57 reviews); Sears Appliance Repair (1.1 miles away, 3.8 stars from 80 reviews, lists Saturday hours).
Which Whirlpool Ice Maker Do You Have?
Whirlpool ice makers come in several designs, including 15-inch built-in standalone ice maker, dual ice makers, in-door ice maker, and in-freezer ice maker, and each one fails in its own way. On the freezer side, Whirlpool sells 4-door refrigerator, upright freezer, French door refrigerator (bottom freezer), and top-freezer refrigerator.
Whirlpool Ice and Freezer Features
What a Whirlpool Technician Deals With
Defrost water leaves through a defrost drain at the bottom back of the freezer, which can clog and let water puddle and leak past the bottom door seal. Source: Whirlpool - Why Is My Refrigerator Leaking Water?
What Whirlpool Says to Check First
- Ice clumping in the bin. Break up clumps with a plastic utensil, check that nothing blocks the freezer door gasket, clean the bin and confirm the freezer is set near 0°. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: Whirlpool Product Help - Ice Maker Not Working - Troubleshooting
Testing or Resetting a Whirlpool Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
What Whirlpool Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
When to Call for Whirlpool Ice Maker Repair
- An ice maker light or error code on the display
- Ice maker or ice compartment frozen over
- Ice will not dispense even though the bucket is full
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Jacksonville and freezer repair in Jacksonville.
Keeping a Whirlpool Ice Maker and Freezer Running
- Keep the freezer between 0°F and 5°F for ice production, and replace the water filter about every six months or when the indicator lights. Source: Whirlpool Product Help - Ice Maker Not Working - Troubleshooting
- Defrost a chest freezer when frost reaches about 1/4 inch and at least once a year, removing the drain cap first and using a plastic scraper. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
Whirlpool Repair Cost Ranges
Price the repair before replacing a Whirlpool refrigerator or freezer. Published ranges for common jobs:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Whether the water dispenser still works
- Any light, code or message on the display
Around Jacksonville
Most ice maker calls in Jacksonville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Hiring a Repair Company in Jacksonville
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
Whirlpool Ice Maker & Freezer Repair FAQs: Jacksonville, TX
Should I repair or replace my Whirlpool refrigerator?
How do I reset my ice maker?
Which Jacksonville technicians work on Whirlpool?
More Freezer and Ice Maker Repair in Jacksonville, TX
Whirlpool Ice Maker & Freezer Repair Near Jacksonville
Write down any code or light your Whirlpool display shows and when it appears. It helps a Jacksonville technician bring the right parts.