A freezer that quietly stops freezing costs more than the repair once the food inside is lost, so speed matters more here than with most appliances. We pull these listings from public business data, remove closed businesses, parts stores and unrelated trades, and put companies that mention freezers and refrigeration at the top.
Who Repairs Freezers Near Jacksonville
We found 15 appliance repair companies within 30 miles of Jacksonville. 3 of them are based in Jacksonville itself, and the rest are spread across Tyler (7), Chandler (2), and Henderson (1). Of those, 7 mention freezer or refrigeration work by name. The closest is Shug's Appliance Parts and Services LLC, about 1.0 miles away. The 13 rated companies in range average 4.2 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Repair companies inside 30 miles | 15 |
|---|---|
| Refrigerator repair in their categories | 7 |
| Mention refrigerators, freezers or ice makers | 7 |
| Distance to the three closest (mi) | 1.0, 1.1, 3.5 |
| Listing Saturday hours | 5 |
| With 4.5+ stars and at least 10 reviews | 7 |
Closest matches for Jacksonville: Mr. Appliance of East Texas (24.3 miles away, based in Tyler, 4.7 stars from 1,263 reviews); Sears Appliance Repair (25.6 miles away, based in Palestine, 4.5 stars from 139 reviews, lists Saturday hours); Raney Appliance Service (25.5 miles away, based in Tyler, 4.5 stars from 57 reviews); American Industrial Mechanical LLC (26.9 miles away, based in Chandler, 4.5 stars from 15 reviews, lists Saturday hours).
When to Call for Freezer Repair
- An error code or temperature alarm
- Freezer runs constantly but stays warm
- Clicking, buzzing or a loud fan
- Water pooling under or inside the freezer
Food Safety When a Freezer Warms Up
Keep the door closed. Every opening lets cold air out. Put an appliance thermometer inside so you know the real temperature, and move food to another freezer or a cooler with ice if the repair will take longer than the freezer can hold.
An appliance thermometer is the most reliable way to know the temperature; keep one at the front of both the refrigerator and the freezer and check them at least weekly. Source: FDA - Are You Storing Food Safely?
Perishable foods held above 40°F for more than 2 hours should be thrown out. Source: USDA FSIS - A Consumer's Guide to Food Safety: Severe Storms and Hurricanes
What Usually Goes Wrong
What a Freezer Technician Checks
Troubleshooting first? Start with freezer not freezing or repair or replace a freezer or ice maker?.
Safety Before Any Repair
The Refrigerator Safety Act requires household refrigerators to have a door mechanism, usually a magnetic latch, that lets the door be opened from the inside, so older latch-door units carelessly stored or discarded where children can reach them remain a suffocation hazard. Source: CPSC - Refrigerator Safety Act (archived)
Extreme temperatures strain a freezer's compressor, so outside mild climates it is best kept indoors, such as in a basement. Source: ENERGY STAR - Freezers
What Freezer Repair Costs in Jacksonville
Most freezer repairs come down to one part and an hour or two of labor, which is why many are worth pricing before you shop for a new freezer. Published ranges:
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the freezer repair cost guide and when to repair or replace.
Local Notes for Jacksonville
Most freezer calls in Jacksonville come down to the same handful of parts: the defrost system, a fan, the temperature control, the door gasket and dirty condenser coils.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Before You Book in Jacksonville
- If a part has to be ordered, how soon can you come back to finish?
- What should I do with the food while I wait for the repair?
- Will you check the defrost system, fans and controls before looking at the sealed system?
Freezer Repair FAQs: Jacksonville, TX
How cold should a freezer be?
Do you repair chest and upright freezers?
Why is there so much frost in my freezer?
Ice Maker and Freezer Repair by Brand in Jacksonville
Freezer Repair in Nearby Cities
Before you call a Jacksonville technician, check that the freezer is plugged in and the outlet works, that the door closes fully on the gasket, and that nothing is blocking the vents inside. Then note how warm it is and have the model number ready.