If your Kenmore ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Kenmore and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Kenmore, and the technicians listed are independent repair companies, not the manufacturer.
If you bought your Kenmore refrigerator or freezer at Sears, you do not need to go back to Sears for a repair. Independent technicians near Palestine work on Kenmore ice makers and freezers regularly.
Independent Kenmore Ice Maker Technicians, Palestine TX
23 repair companies serve Palestine from within 60 miles. 1 of them are based in Palestine itself, and the rest are spread across Tyler (7), Jacksonville (3), and Chandler (2). The farthest listed company is about 60 miles out. No company within 90 miles of Palestine mentions Kenmore by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Sears Appliance Repair is the nearest, roughly 2.6 miles from Palestine. Across 21 rated companies, the average public rating is 4.2 stars. Because the nearest shops are farther out, ask each company whether Palestine is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 10 |
|---|---|
| Open on Saturdays (per listing) | 10 |
| Name refrigeration work in their listing | 8 |
| Three nearest companies, miles away | 2.6, 26.3, 26.3 |
| Appliance repair companies in range (60 mi) | 23 |
| Refrigerator repair in their categories | 8 |
The leading options for Palestine are Sears Appliance Repair (2.6 miles away, 4.5 stars from 139 reviews, lists Saturday hours); Mr. Appliance of East Texas (42.4 miles away, based in Tyler, 4.7 stars from 1,263 reviews); Sears Appliance Repair (33.1 miles away, based in Athens, 4.5 stars from 128 reviews, lists Saturday hours); Sears Appliance Repair (26.3 miles away, based in Jacksonville, 3.8 stars from 80 reviews, lists Saturday hours).
Kenmore Ice and Freezer Designs
Kenmore ice makers come in several designs, including in-freezer ice maker (top-freezer models), freestanding ice maker, and in-door ice dispenser, and each one fails in its own way. Freezer styles include bottom-freezer refrigerator, French door refrigerator, chest freezer, and side-by-side refrigerator.
Know Your Kenmore Ice Maker
What Makes Kenmore Ice Maker Repairs Different
Kenmore's garage-ready refrigerators use an inverter compressor that it says holds temperatures steadier, runs quieter and wears less than a conventional compressor. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
Kenmore explains that in a cold room the thermostat in a standard refrigerator can sense the cabinet as cold enough, so the compressor stays off and food in the freezer can thaw. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
What Kenmore Says to Check First
- Freezer thawing in a cold garage. Kenmore says a standard refrigerator in a room below about 45°F may not run its compressor enough, and recommends a garage-ready model built for a wide temperature range. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
Kenmore Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
- An error code or temperature alarm
What a Freezer Technician Checks
Not sure it is a Kenmore problem? The general pages cover every brand: ice maker repair in Palestine and freezer repair in Palestine.
Keeping a Kenmore Ice Maker and Freezer Running
- Kenmore rates its garage-ready models for surrounding temperatures from 45°F to 110°F and notes that standard refrigerators struggle below 45°F. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
- A new Kenmore refrigerator reaches a usable fresh food temperature in about 4 to 6 hours, but the freezer needs 12 to 24 hours to settle at its 0°F target. Source: Kenmore - FAQ: How long does it take for a new fridge to reach its designated temperature?
What Kenmore Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Kenmore refrigerator or freezer. Published ranges for common jobs:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
What Palestine Owners Should Know
Most ice maker calls in Palestine come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Hiring a Repair Company in Palestine
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
Kenmore Ice Maker & Freezer Repair FAQs: Palestine, TX
Why is my Kenmore refrigerator showing a code?
Why are my ice cubes small or hollow?
Do you work for Kenmore?
Why is there so much frost in my freezer?
More Freezer and Ice Maker Repair in Palestine, TX
Kenmore Ice Maker & Freezer Repair Near Palestine
Nearby Towns Served From Palestine
Kenmore ice maker and freezer repair for Crockett is handled by the same companies listed for Palestine. Each town also has its own freezer repair page with the nearest companies:
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Palestine technician whether to look at water supply, cold air or the Kenmore ice maker itself.