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Ice Machine Repair in Rochester, NH

Undercounter ice maker slow, leaking, full of scale or not dropping ice? Here are the companies that serve Rochester.

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✓11 companies listed for Rochester✓Independent, not a manufacturer✓Public ratings & distances

Undercounter and built-in ice makers in kitchens, bars and outdoor kitchens fail for different reasons than a refrigerator ice maker: scale, drain problems and harvest faults lead the list. This page lists independent appliance repair companies serving Rochester and the Strafford County area, with companies that mention ice machines or refrigeration work shown first.

Who Repairs Ice Machines Near Rochester

16 repair companies serve Rochester from within 30 miles. The rest are spread across Concord (3), Epping (2), and Hooksett (2). Distances run up to about 29 miles. Across 15 rated companies, the average public rating is 4.3 stars. The closest is PJ's Appliance Repair, about 7.9 miles away.

Refrigerator & Freezer Repair
Mr. Appliance of Strafford and Rockingham Counties
285 Calef Hwy Unit 12D, Epping, NH 03042
18.1 mi from Rochester
★★★★★ 4.8 (945 reviews)
Mentions refrigerators
Refrigerator & Freezer Repair
Appliance Services, LLC
35 Exeter Rd, Epping, NH 03042
18.9 mi from Rochester
★★★★★ 4.9 (175 reviews)
Mentions refrigerators
Refrigerator & Freezer Repair
Appliance Medic LLC
42 Juniper Cir, Auburn, NH 03032
27.7 mi from Rochester
★★★★★ 4.8 (75 reviews)
Mentions refrigerators
Refrigerator & Freezer Repair
Sears Appliance Repair
270 Loudon Rd, Concord, NH 03301
26.1 mi from Rochester
★★★★½ 4.6 (280 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
Appliance Remedy
372 Stockbridge Corner Rd, Alton, NH 03809
14.6 mi from Rochester
★★★★★ 5.0 (58 reviews)
Appliance Repair
Batteries Plus Phone Repair
2001 Woodbury Ave Ste 1, Newington, NH 03801
16.9 mi from Rochester
★★★★★ 4.9 (198 reviews)
Saturday hours
Refrigerator & Freezer Repair
Anything Appliance
1238 Hooksett Rd, Hooksett, NH 03106
29.1 mi from Rochester
★★★★½ 4.5 (164 reviews)
Mentions refrigerators
Appliance Repair
Lew's Appliance Repair
5 Stagecoach Rd, Durham, NH 03824
14.3 mi from Rochester
★★★★★ 4.8 (67 reviews)
Appliance Repair
Freedom Equipment Repairs
104 Exeter Rd, South Hampton, NH 03827
28.7 mi from Rochester
★★★★★ 4.9 (11 reviews)
Saturday hours
Refrigerator & Freezer Repair
ASAP Appliance Repair
17 Gebo Way, Belmont, NH 03220
28.3 mi from Rochester
★★★★½ 4.3 (40 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Hampton Appliance Repair
1 Lafayette Rd #103, Hampton, NH 03842
26.7 mi from Rochester
★★★ 3.2 (14 reviews)
Mentions refrigeratorsSaturday hours

Companies are shown by relevance and distance from Rochester. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.

By the numbers: technicians near Rochester
Rated 4.5 stars or higher (10+ reviews)10
Distance to the three closest (mi)7.9, 14.3, 14.6
Listed as refrigerator repair7
Mention refrigerators, freezers or ice makers7
Listing Saturday hours7
Appliance repair companies in range (30 mi)16

The leading options for Rochester are Mr. Appliance of Strafford and Rockingham Counties (18.1 miles away, based in Epping, 4.8 stars from 945 reviews); Appliance Services, LLC (18.9 miles away, based in Epping, 4.9 stars from 175 reviews); Appliance Medic LLC (27.7 miles away, based in Auburn, 4.8 stars from 75 reviews); Sears Appliance Repair (26.1 miles away, based in Concord, 4.6 stars from 280 reviews, lists Saturday hours).

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Common Ice Machine Repairs in Rochester

Scale and cleaningMinerals in the water coat the freezing plate or grid and the water system, which slows ice production and can stop harvest. Many slow-machine calls start with a cleaning cycle.
Water supply and valveA partly closed supply valve, a kinked line or a failed inlet valve leaves the machine short of water and making thin or no ice.
Controls and sensorsBin sensors, thermistors and the control board decide when to make ice and when the bin is full. A sensor fault can make a machine stop with an empty bin.

When to Call About an Undercounter Ice Maker

  • Water leaking under the machine or cabinet
  • Machine runs constantly but the bin stays low
  • Ice stuck to the plate or grid in a sheet
  • Ice tastes or smells off

What an Ice Machine Technician Checks

Water supply and pressureThe technician confirms the supply valve is open and checks the line, the inlet screen and the inlet valve for restriction.
Harvest and sensorsThe harvest cycle, the bin thermostat or sensor and the water level sensor are checked so the machine makes ice and stops when the bin is full.
Scale and cleaningThe freezing plate or grid and the water system are inspected for scale. A cleaning or descaling cycle is run with the cleaner the manufacturer specifies.

Is your ice maker inside a refrigerator rather than a separate machine? That is a different repair; see ice maker repair for Rochester. Ice maker repair in Rochester.

Related guides: ice maker not working or not making ice or repair or replace a freezer or ice maker?.

Water, Drains and Power

After connecting the line, turn the water supply on and check every connection for leaks, and run tubing only where it will stay above freezing. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Unplug the appliance or disconnect power before installing an ice maker, connecting a water line, or cleaning the cabinet. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

What Ice Machine Repairs Cost

Before replacing an ice machine in Rochester, compare the repair with a new unit. Published ranges from cost guides:

For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?

Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.

Local Notes for Rochester

Most ice machine calls in Rochester come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.

New Hampshire has no license for appliance repair as such; fuel gas work, including gas appliance installation and service, is licensed by the Mechanical Safety and Licensing Board, whose licenses are limited to their named specialty. Source: N.H. RSA 153:29 (NH General Court)

In New Hampshire, you can check a license with the NH Office of Professional Licensure and Certification License Lookup or report a problem to the New Hampshire Department of Justice, Consumer Protection & Antitrust Bureau.

Hiring a Repair Company in Rochester

  • What is the service call or diagnostic fee, and is it applied to the repair?
  • Can you give a written estimate before ordering parts?
  • What guarantee do you give on parts and labor?

Ice Machine Repair FAQs: Rochester, NH

Why is my undercounter ice maker leaking?
Most leaks come from the drain: a clogged or kinked drain line, a failed drain pump or a drain that is not sloped correctly. Supply line connections are the next place to look.
Why is my undercounter ice maker not making ice?
The usual causes are a closed or restricted water supply, heavy scale on the freezing plate or water system, a drain or pump problem, a dirty condenser, a room that is too hot or too cold for the machine, or a failed control. A technician checks each in order.
Why does my ice machine make cloudy ice?
Clear-ice machines depend on clean water flowing evenly over the freezing surface. Scale, a dirty water system or low water flow can make ice cloudy or soft, so cleaning is usually the first step.

Other Refrigeration Repair in Rochester

Ice Machine Repair Near Rochester

Write down the brand, model and serial number from the label behind the front grille or inside the door, and note any blinking light or code. It saves a Rochester technician a trip for parts.

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