Samsung owners in Vienna usually want two things from a repair company: experience with the brand and quick access to parts. The Vienna list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Vienna
We found 13 appliance repair companies within 60 miles of Vienna. 1 of them are based in Vienna itself, and other nearby bases include Zanesville (2), Parkersburg (1), and Marietta (1). The farthest listed company is about 60 miles out. Sears Appliance Repair is the nearest, roughly 1.6 miles from Vienna. None of the repair companies near Vienna name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 13 rated companies in range average 3.7 stars. Because the nearest shops are farther out, ask each company whether Vienna is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 1 |
|---|---|
| Appliance repair companies in range (60 mi) | 13 |
| Mention refrigerators, freezers or ice makers | 6 |
| Open on Saturdays (per listing) | 7 |
| Refrigerator repair in their categories | 4 |
| Three nearest companies, miles away | 1.6, 4.1, 8.2 |
At the top of the Vienna list: Sears Appliance Repair (1.6 miles away, 3.7 stars from 9 reviews, lists Saturday hours); Sears Appliance Repair (8.2 miles away, based in Marietta, 4.3 stars from 18 reviews, lists Saturday hours); AAA Refrigeration (4.1 miles away, based in Parkersburg, 3.5 stars from 10 reviews); Sears Appliance Repair (39.3 miles away, based in Ripley, 3.7 stars from 19 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Water dispenser works but the ice maker does not
- Ice tastes or smells off
- Ice will not dispense even though the bucket is full
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Vienna and freezer repair in Vienna.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
Local Notes for Vienna
Most ice maker calls in Vienna come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
West Virginia's Division of Labor certifies HVAC technicians for installing, maintaining and repairing heating, ventilating and cooling system components, and the law has no specific appliance repair license or exemption. Source: West Virginia Code Chapter 21, Article 16 (HVAC technician certification), Division of Labor
In West Virginia, you can check a license with the West Virginia Contractor Licensing Board License Lookup or report a problem to the West Virginia Attorney General, Consumer Protection and Antitrust Division.
How to Choose a Freezer and Ice Maker Technician Near Vienna
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Vienna, WV
Do you repair Samsung standalone freezers too?
Why are my ice cubes small or hollow?
Is this Samsung customer service?
Why is there so much frost in my freezer?
More Freezer and Ice Maker Repair in Vienna, WV
Samsung Ice Maker & Freezer Repair Near Vienna
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.