A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Point Pleasant list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Point Pleasant
32 repair companies serve Point Pleasant from within 60 miles. Other nearby bases include Charleston (6), Jackson (2), and Huntington (2). Distances run up to about 56 miles. 1 lists Samsung specifically. Ken's Appliance Co. is the nearest, roughly 13.2 miles from Point Pleasant. Rated companies nearby average 4.2 stars across 30 businesses. Point Pleasant is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Refrigerator repair in their categories | 11 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 9 |
| Name refrigeration work in their listing | 14 |
| Companies within 60 miles | 32 |
| Open on Saturdays (per listing) | 23 |
| Mention Samsung | 1 |
| Distance to the three closest (mi) | 13.2, 24.1, 29.7 |
The leading options for Point Pleasant are Literal Appliance Repair (45.9 miles away, based in Portsmouth, 4.8 stars from 29 reviews); Sears Appliance Repair (41.7 miles away, based in Charleston, 4.6 stars from 21 reviews, lists Saturday hours); Sears Appliance Repair (24.1 miles away, based in Ripley, 3.7 stars from 19 reviews, lists Saturday hours); Commercial Refrigeration Service Inc.. (32.8 miles away, based in Huntington, 4.2 stars from 20 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- Chest freezer exterior feels hot to the touch for a long time
- Clicking, buzzing or a loud fan
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Point Pleasant and freezer repair in Point Pleasant.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for Point Pleasant, WV
Most ice maker calls in Point Pleasant come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
West Virginia's Division of Labor certifies HVAC technicians for installing, maintaining and repairing heating, ventilating and cooling system components, and the law has no specific appliance repair license or exemption. Source: West Virginia Code Chapter 21, Article 16 (HVAC technician certification), Division of Labor
In West Virginia, you can check a license with the West Virginia Contractor Licensing Board License Lookup or report a problem to the West Virginia Attorney General, Consumer Protection and Antitrust Division.
Hiring a Repair Company in Point Pleasant
- Can you get the ice maker assembly or valve for my model quickly?
- Do you also repair the water dispenser and supply line?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Point Pleasant, WV
What causes heavy frost buildup?
Why are my ice cubes small or hollow?
Is this Samsung customer service?
Related Repair Pages for Point Pleasant
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Point Pleasant technician bring the right parts.