If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Sugarland Run
40 repair companies serve Sugarland Run from within 30 miles. The rest are spread across Ashburn (8), Herndon (7), and Sterling (6). No company within 90 miles of Sugarland Run mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Sterling Appliance, about 1.2 miles away. Across 39 rated companies, the average public rating is 4.8 stars.
Companies are shown by relevance and distance from Sugarland Run. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 53 |
|---|---|
| Appliance repair companies in range (30 mi) | 60 |
| Distance to the three closest (mi) | 1.2, 1.3, 2.6 |
| Listed as refrigerator repair | 7 |
| With 4.5+ stars and at least 10 reviews | 22 |
| Mention refrigerators, freezers or ice makers | 8 |
At the top of the Sugarland Run list: Herndon Appliance Repair (4.7 miles away, based in Herndon, 4.8 stars from 211 reviews, lists Saturday hours); Sterling Appliance (1.2 miles away, based in Sterling, 4.6 stars from 210 reviews, lists Saturday hours); APPRO Appliance (10.4 miles away, based in Fairfax, 4.8 stars from 377 reviews, lists Saturday hours); Total Appliances Service (10.3 miles away, based in Chantilly, 4.4 stars from 89 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way. Freezer styles include side-by-side refrigerator, bottom-freezer refrigerator, convertible upright freezer, and 4-Door Flex refrigerator.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Water leaking from the ice maker or dispenser
- No ice at all, or only a few cubes a day
- Small, hollow or misshapen cubes
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Sugarland Run and freezer repair in Sugarland Run.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
What Sugarland Run Owners Should Know
Most ice maker calls in Sugarland Run come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Sugarland Run
- Can you get the ice maker assembly or valve for my model quickly?
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Sugarland Run, VA
Which Sugarland Run technicians work on Samsung?
Is there a reset button on my ice maker?
Can the same technician fix my Samsung chest or upright freezer?
Should I repair or replace my Samsung refrigerator?
Related Repair Pages for Sugarland Run
Samsung Ice Maker & Freezer Repair Near Sugarland Run
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.