A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Dranesville list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Dranesville
40 repair companies serve Dranesville from within 30 miles. The rest are spread across Herndon (7), Ashburn (7), and Sterling (6). The farthest listed company is about 9 miles out. The closest is Sterling Appliance, about 1.3 miles away. No company within 90 miles of Dranesville mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 39 rated companies in range average 4.8 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 1.3, 2.0, 2.0 |
|---|---|
| Name refrigeration work in their listing | 12 |
| Refrigerator repair in their categories | 11 |
| With 4.5+ stars and at least 10 reviews | 22 |
| Companies within 30 miles | 60 |
| Open on Saturdays (per listing) | 53 |
The leading options for Dranesville are Herndon Appliance Repair (2.6 miles away, based in Herndon, 4.8 stars from 211 reviews, lists Saturday hours); Sterling Appliance (1.3 miles away, based in Sterling, 4.6 stars from 210 reviews, lists Saturday hours); APPRO Appliance (8.1 miles away, based in Fairfax, 4.8 stars from 377 reviews, lists Saturday hours); Total Appliances Service (8.2 miles away, based in Chantilly, 4.4 stars from 89 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- An error code or temperature alarm
- Compressor hums but will not start
How an Ice Maker Service Call Usually Goes in Dranesville
More local options for any brand: ice maker repair in Dranesville and freezer repair in Dranesville.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
Around Dranesville
Most ice maker calls in Dranesville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Dranesville
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Dranesville, VA
Is there a reset button on my ice maker?
Why are my ice cubes small or hollow?
Can the same technician fix my Samsung chest or upright freezer?
Other Refrigeration Repair in Dranesville
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Dranesville technician bring the right parts.